https://community.hpe.com/t5/optical-jukeboxes-and-drives/dvd-casing-problem/m-p/1094097#M1243 Have you loaded the drivers from the install CD? Sat, 11 Jul 2009 21:01:05 GMT thomasr 2009-07-11T21:01:05Z https://community.hpe.com/t5/optical-jukeboxes-and-drives/dvd-casing-problem/m-p/1094096#M1242 i have install external DVD ROM USB casing but in divers manager is showing unknown divies please help us Sat, 11 Jul 2009 08:06:39 GMT https://community.hpe.com/t5/optical-jukeboxes-and-drives/dvd-casing-problem/m-p/1094096#M1242 kalapraj patil 2009-07-11T08:06:39Z https://community.hpe.com/t5/optical-jukeboxes-and-drives/dvd-casing-problem/m-p/1094097#M1243 Have you loaded the drivers from the install CD? Sat, 11 Jul 2009 21:01:05 GMT https://community.hpe.com/t5/optical-jukeboxes-and-drives/dvd-casing-problem/m-p/1094097#M1243 thomasr 2009-07-11T21:01:05Z