https://community.hpe.com/t5/optical-jukeboxes-and-drives/record-now-runtime-library-error/m-p/1011410#M1397 I keep getting this error message every day: <BR /> --------------------------------------<BR /> Microsoft Visual C++ Runtime Library <BR /> Runtime Error!!<BR /> Program: C\Programm Files\VERITAS Software\Update Manager\sgtray.exe<BR /> <BR /> This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.<BR /> -------------------------------------------<BR /> I've figured out that this file relates to the "Check for updates" function of the Record Now software that came on my PC. I get the error if I invoke that function, when I click on the sgtray.exe file in Windows Explorer, in addition to its coming up on its own every day--probably when my computer reboots, but I don't watch it so I'm not sure. <BR /> <BR /> I have Record Now version 4.50 on my HP Pavilion 504n. I recently updated my Windows XP with SP3, and the error may have started showing up then. <BR /> <BR /> I've tried to locate support for Record Now with no success. It seems that Veritas no longer exists.<BR /> <BR /> Does anyone know what the problem is and how to fix it -- or at least keep that error message from appearing?<BR /> <BR /> Thank you very much. Sun, 05 Oct 2008 03:54:33 GMT Nancy Tague 2008-10-05T03:54:33Z https://community.hpe.com/t5/optical-jukeboxes-and-drives/record-now-runtime-library-error/m-p/1011410#M1397 I keep getting this error message every day: <BR /> --------------------------------------<BR /> Microsoft Visual C++ Runtime Library <BR /> Runtime Error!!<BR /> Program: C\Programm Files\VERITAS Software\Update Manager\sgtray.exe<BR /> <BR /> This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.<BR /> -------------------------------------------<BR /> I've figured out that this file relates to the "Check for updates" function of the Record Now software that came on my PC. I get the error if I invoke that function, when I click on the sgtray.exe file in Windows Explorer, in addition to its coming up on its own every day--probably when my computer reboots, but I don't watch it so I'm not sure. <BR /> <BR /> I have Record Now version 4.50 on my HP Pavilion 504n. I recently updated my Windows XP with SP3, and the error may have started showing up then. <BR /> <BR /> I've tried to locate support for Record Now with no success. It seems that Veritas no longer exists.<BR /> <BR /> Does anyone know what the problem is and how to fix it -- or at least keep that error message from appearing?<BR /> <BR /> Thank you very much. Sun, 05 Oct 2008 03:54:33 GMT https://community.hpe.com/t5/optical-jukeboxes-and-drives/record-now-runtime-library-error/m-p/1011410#M1397 Nancy Tague 2008-10-05T03:54:33Z