topic Re: RecordNow RunTime Error in Optical Jukeboxes and Drives

RecordNow RunTime Error

Ian Manning — Wed, 05 Mar 2014 02:16:29 GMT

I have an external HP DVD 200e in a P4 2.4Ghz PC running windows XP Pro SP1.

The RecordNow software worked find however when I try to run the software I recieve the following Run Time Error

"run-time error '-2147023898 (800703e6)':

Automation Error
Invalid access to memory location.

I have replaced the RAM twice and completely uninstalled the software and drivers.

As far as I am aware the only change to the system has been upgrading XP Pro to Service Pack 1.

Any help would be appreciated.

Ian

P.S. This thread has been moevd from Disk to Optical Jukeboxes & Drives. - Hp Forum Moderator

Re: RecordNow RunTime Error

Eugeny Brychkov — Fri, 07 Mar 2003 13:11:57 GMT

Ian,
please do not touch hardware, it's purely software problem. Something got uninstalled/reinstalled during SP1 installation. Maybe this program uses some updated DLLs which handle its requests incorrectly.
I do not think we'll find this dependency not knowing where it exactly is. Would you mind to reinstall whole system with SP1 and then install DVD software from the scratch?
Did you try contacting software developers?
Eugeny

Re: RecordNow RunTime Error

Sharon Hemmerly — Wed, 07 May 2003 10:48:41 GMT

I had a similar problem and found that Microsoft has a fix for run-time automation errors at http://support.microsoft.com/?kbid=249388

Just do a search on your particular error code and download their patch.