topic Re: HP 320ex Juke Box Error Code 11h in Optical Jukeboxes and Drives

HP 320ex Juke Box Error Code 11h

Holden_1 — Tue, 16 Oct 2007 10:17:22 GMT

Can any one tell me what the error code 11h is HP 320ex Juke Box.

John

Re: HP 320ex Juke Box Error Code 11h

Torsten. — Tue, 16 Oct 2007 10:56:46 GMT

Hi John,

this is a communication error between the drive and the jukebox.
You should use LTT and pull a support ticket first.

http://www.hp.com/support/tapetools

or contact HP support.

Re: HP 320ex Juke Box Error Code 11h

Holden_1 — Tue, 16 Oct 2007 11:01:27 GMT

Thanks, We plan to do that. Was just trying to see what the description was for the error code.

John