topic HP Mo 5.2GB drive errors in Optical Jukeboxes and Drives

HP Mo 5.2GB drive errors

ian g webb — Fri, 18 Jul 2008 07:28:38 GMT

I am getting kick outer errors on the HPTOOLS diags and when you run the diags it fails on read/write tests and i am wondering if anybody out there has any ideas. I think i will need to replace the drive but i have not got a clue what the above error means..i have included the error report aswell.

thanks for any help.

Re: HP Mo 5.2GB drive errors

Marino Meloni_1 — Sat, 09 Aug 2008 18:15:47 GMT

it looks to me that the drive is not finishing the calibration task, every time you load a disk, the drive will calibrate the laser power it will need to write on the media, if this fails, it will not write.
for what I see the error occurs during the calibration.
I can suggest to try with a new media, or clear that media carefully.
if this do not solve, probably you will have to replace the drive

Re: HP Mo 5.2GB drive errors

ian g webb — Mon, 11 Aug 2008 07:07:51 GMT

Thanks for the reply. The media was replaced but the same fault came up so we replaced the drive and everything has been tested and is 100% ok. We were going to clean the heads but decided against it as i have had more problems after they have been cleaned on previous drives over the years. Thanks for the help...