topic Fault code 8003 in StoreEver Tape Storage

Fault code 8003

Levente TAMAS — Mon, 11 Jul 2005 10:59:07 GMT

Hi All,

I have an MSL 6060 with 2 Ultrium2 drives connected trough NSR E1200.

I've got this error message:
"Fault code 8003"

Has anybody a fault code description, or any experience with this error message?

Thanks in advance.

Levente

Re: Fault code 8003

Marino Meloni_1 — Tue, 12 Jul 2005 05:32:40 GMT

fault code 8003 mean: Drive load did not complete

recommanded action are:
- Cycle power to the library using the Power option on the GUI touch screen. Wait 30 seconds to power up again.
- Turn off power to the library and inspect connectors and cables.
-call technical support

Re: Fault code 8003

Levente TAMAS — Tue, 12 Jul 2005 07:15:45 GMT

Thanks Marino,

Have any supposition, regarding to the cause of the error?

Thanks in advance
L.

Re: Fault code 8003

Marino Meloni_1 — Tue, 12 Jul 2005 08:35:59 GMT

If the error is constant, you may try to swapp your two drive and see if the error follow the drive, it may be defective.
It may be also that the problem is caused by cabling error, analysing the NSR traces and logs may give you some indication of scsi hardware error during communication.
Be also sure that you do not have reservation conflicts comming from the san; as usual RSM, and Insight agents (windows environment) and OV-SAM on HPUX should be stopped

Re: Fault code 8003

Levente TAMAS — Tue, 12 Jul 2005 23:49:03 GMT

Thanks Marino,

There is a separate zone for the host and the NSR, no error logs in NSR, and the error appears - sometimes, not allways - from a Novell Netware 6.5 during full backup (DP 5.1)

L.