https://community.hpe.com/t5/storeever-tape-storage/data-protector-express/m-p/3901005#M19102 Be sure you have IE updated. Check the requirements page for the version required. I had the same problem and I think I updated to IE 6 and the software installed. Sat, 25 Nov 2006 11:45:16 GMT Del_3 2006-11-25T11:45:16Z https://community.hpe.com/t5/storeever-tape-storage/data-protector-express/m-p/3901004#M19101 Recently purchased a Dat72 USB drive, drivers for usb device loaded ok. Data Protector Express software will not install on the server which is running Windows 2000 SP4. The software install starts, flashs up the splash screen and just exits. Disc is ok and installs on a WinXP machine ok.<BR /><BR />Help Mon, 20 Nov 2006 05:39:15 GMT https://community.hpe.com/t5/storeever-tape-storage/data-protector-express/m-p/3901004#M19101 Waqar Aziz 2006-11-20T05:39:15Z https://community.hpe.com/t5/storeever-tape-storage/data-protector-express/m-p/3901005#M19102 Be sure you have IE updated. Check the requirements page for the version required. I had the same problem and I think I updated to IE 6 and the software installed. Sat, 25 Nov 2006 11:45:16 GMT https://community.hpe.com/t5/storeever-tape-storage/data-protector-express/m-p/3901005#M19102 Del_3 2006-11-25T11:45:16Z