Error: Cannot load exchanger medium (medium error)

Tung_1 — Mon, 23 Mar 2009 00:27:56 GMT

Hi everybody, I'm using MSL 2024,LTO2. DP 6.10 on Windows 2k3 Server Enterprise. I cannot scan or format any tape (LT0 2 Ultrium) in Library. This is the error log:
Normal] From: MSM@server10 "HP:Ultrium 2-SCSI_1_server10" Time: 3/20/2009 5:10:19 PM

Media session 2009/03/20-6 started.

[Normal] From: MMA@server10 "HP:Ultrium 2-SCSI_1_server10" Time: 3/20/2009 5:10:19 PM

STARTING Media Agent "HP:Ultrium 2-SCSI_1_server10"

[Normal] From: MMA@server10 "HP:Ultrium 2-SCSI_1_server10" Time: 3/20/2009 5:10:21 PM

By: UMA@server10@scsi4:0:4:1

Loading medium from slot 1 to device scsi4:0:4:0C

[Major] From: MMA@server10 "HP:Ultrium 2-SCSI_1_server10" Time: 3/20/2009 5:39:53 PM

[90:63] By: UMA@server10@scsi4:0:4:1

Cannot load exchanger medium (Medium error.)

[Normal] From: MMA@server10 "HP:Ultrium 2-SCSI_1_server10" Time: 3/20/2009 5:39:53 PM

ABORTED Media Agent "HP:Ultrium 2-SCSI_1_server10"

==================================================================
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0 media out of 1 successfully scanned.

==================================================================
==========

Help me, thanks.

Re: Error: Cannot load exchanger medium (medium error)

MajidNX — Sun, 29 Mar 2009 10:59:31 GMT

Go to www.hp.com/support/lttdowload

Install Library and tape tools and try to run test to see if changer is in good position

Re: Error: Cannot load exchanger medium (medium error)

MajidNX — Sun, 29 Mar 2009 11:00:10 GMT

sorry for the typo
its www.hp.com/support/lttdownload

topic Re: Error: Cannot load exchanger medium (medium error) in StoreEver Tape Storage

Error: Cannot load exchanger medium (medium error)

Re: Error: Cannot load exchanger medium (medium error)

Re: Error: Cannot load exchanger medium (medium error)