https://community.hpe.com/t5/hpe-storeever-tape-storage/msl2024-error-code-9c-10/m-p/4387999#M23697 <!--!*#-->ok, which is the P / N of grip or robotic. Wed, 25 Mar 2009 18:32:42 GMT gusoqui 2009-03-25T18:32:42Z https://community.hpe.com/t5/hpe-storeever-tape-storage/msl2024-error-code-9c-10/m-p/4387996#M23694 I get the error code 9c 10. update the firmware to version 4.4 but the problem persists. how can I fix it.<BR />thanks. Wed, 25 Mar 2009 16:52:41 GMT https://community.hpe.com/t5/hpe-storeever-tape-storage/msl2024-error-code-9c-10/m-p/4387996#M23694 gusoqui 2009-03-25T16:52:41Z https://community.hpe.com/t5/hpe-storeever-tape-storage/msl2024-error-code-9c-10/m-p/4387997#M23695 What did you attach?<BR /><BR />Your lib has a problem with the gripper - ask HP for help. Maybe you need new hardware. Wed, 25 Mar 2009 18:01:07 GMT https://community.hpe.com/t5/hpe-storeever-tape-storage/msl2024-error-code-9c-10/m-p/4387997#M23695 Torsten. 2009-03-25T18:01:07Z https://community.hpe.com/t5/hpe-storeever-tape-storage/msl2024-error-code-9c-10/m-p/4387998#M23696 ok, which is the P / N of grip or robotic. Wed, 25 Mar 2009 18:31:20 GMT https://community.hpe.com/t5/hpe-storeever-tape-storage/msl2024-error-code-9c-10/m-p/4387998#M23696 gusoqui 2009-03-25T18:31:20Z https://community.hpe.com/t5/hpe-storeever-tape-storage/msl2024-error-code-9c-10/m-p/4387999#M23697 <!--!*#-->ok, which is the P / N of grip or robotic. Wed, 25 Mar 2009 18:32:42 GMT https://community.hpe.com/t5/hpe-storeever-tape-storage/msl2024-error-code-9c-10/m-p/4387999#M23697 gusoqui 2009-03-25T18:32:42Z