topic Re: Error installing webgui LTT (Postgresql) in StoreEver Tape Storage

Error installing webgui LTT (Postgresql)

hobala — Thu, 19 Feb 2015 07:45:45 GMT

When installing the WebGUI for the HP StorageWorks Library and Tape Tools (5.2) I get the following error:

HP Library and Tape Tools WebGUI - InstallShield Wizard

"Cannot find the PostgreSQL path."

This happens after deinstallation and re-installation (WebGUI could not connect to LTT service).

The installation then aborts.

Any ideas where this could come from?

I do not find anything related to HP LTT and PostgreSQL as I even don't think this is a prerequisite.

Leon Rosier — Wed, 04 Mar 2015 12:05:56 GMT

I get the exact same error. Also after uninstall.

FredVianet — Wed, 10 Jun 2015 10:02:09 GMT

I have the same problem, after a resinstallation ...

Thanks to post an answer as soon as it is available

FredVianet — Tue, 16 Jun 2015 09:52:42 GMT

with regedit

for win32 systems, suppress :

HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\HP_Library_And_Tools_WebGUI

HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\LTT_9x_DB_KEY

HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\LTT_Config

HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\LTT_FW_KEY

for win64 systems, suppress :

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Hewlett-Packard\HP_Library_And_Tools_WebGUI

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Hewlett-Packard\LTT_9x_DB_KEY

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Hewlett-Packard\LTT_Config

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Hewlett-Packard\LTT_FW_KEY

it was possible for me to re-install after suppress those keys.