https://community.hpe.com/t5/storeever-tape-storage/problem-solved/m-p/2713578#M3417 Finally, the problem is solved, and Windows now detects both devices.<BR />the compaq dl380 comes with the Integrated Smart Array Controller, to which we had connected the Autoloader. Turns out the Smart Array controller doesn't support devices with LUN&gt;0, so we had to attach the autoloader to another (better) scsi controller. <BR />Everything seems to be working fine now.<BR />Thanks to all of you guys for your assistance! Mon, 29 Apr 2002 23:19:54 GMT Andre Joao Reis 2002-04-29T23:19:54Z https://community.hpe.com/t5/storeever-tape-storage/problem-solved/m-p/2713578#M3417 Finally, the problem is solved, and Windows now detects both devices.<BR />the compaq dl380 comes with the Integrated Smart Array Controller, to which we had connected the Autoloader. Turns out the Smart Array controller doesn't support devices with LUN&gt;0, so we had to attach the autoloader to another (better) scsi controller. <BR />Everything seems to be working fine now.<BR />Thanks to all of you guys for your assistance! Mon, 29 Apr 2002 23:19:54 GMT https://community.hpe.com/t5/storeever-tape-storage/problem-solved/m-p/2713578#M3417 Andre Joao Reis 2002-04-29T23:19:54Z https://community.hpe.com/t5/storeever-tape-storage/problem-solved/m-p/2713579#M3418 Sorry about the out of thread post. My mistake. Please refer to my message 'SureStore 40x6i and Windows 2000 Advanced Server' Mon, 29 Apr 2002 23:28:59 GMT https://community.hpe.com/t5/storeever-tape-storage/problem-solved/m-p/2713579#M3418 Andre Joao Reis 2002-04-29T23:28:59Z