topic Re: HP SureStore DAT24i problem when update new firmware in StoreEver Tape Storage

HP SureStore DAT24i problem when update new firmware

BR693590 — Sun, 09 Jun 2002 12:10:38 GMT

Hello, please help me.

I have internal SureStore DAT24 (Part No: C1555 - HP Library & Tape Tools recognize like a C1537A). Thise drive work fine until i deside update with new firmware (LTT_C1537A_L111.frm). After updating i have problem with write data on DDS3 media (TDK/Maxell/Sony/HP-new or old). Write 100-120 MB data is to long (cca. 20 min.). Write/read data on DDS2 media is no problem. Is no problem to read DDS3 media (DDS3 media recordet before updating). May be i resolve problem with downgrade firmware on older version (i recive from web-troubleshooting password 2 times but is not working-message=password is not "validate")? Please help me someone.

Xeon

P.S. My configuration: OS Win2000 PRO/SCSI card NCR810/CPU AMD XP 1.7+/384 MB SDRAM/MBO MSI K7T/HDD Maxtor 60GB-5200 rpm/VGA MSI GeForce2 MX-400-64 MB/no other SCSI device...

Re: HP SureStore DAT24i problem when update new firmware

CA628575 — Mon, 10 Jun 2002 12:18:21 GMT

Make sure your system time is set correctly. The passwords are time sensitive and have the time encoded in them. If your system time isn't set correctly, HP L&TT will not validate the password.

Re: HP SureStore DAT24i problem when update new firmware

BR693590 — Mon, 10 Jun 2002 19:33:36 GMT

Thank You for sending me correct password. I downgrade firmware on version LTT_C1537A_L907.frm and work (i think) fine. One more question. Time for backup 600 MB is 19-20 min. long. Thiese time is O.K. or is may be little to long?