HP Data Protector Express Basic Error 105 on Windows 2008 R2

tornjoha — Tue, 22 May 2012 06:28:29 GMT

Hello,

I have installed HP Data Protector Express Basic on Windows 2008 R2 with an HP DAT320 USB.

With the software i can see the tape, erase data and format cartridge but i can't make a backup.

After the start the backup an error occur : Error 105 unsupported operation.

I can see the error occur after the system make a VSS. It seem the backup software can't make the VSS Snapshot ?

Have you any solutions for this trouble ?

Best Regards

Johan Tornay

Re: HP Data Protector Express Basic Error 105 on Windows 2008 R2

Rajanikant — Tue, 03 Jul 2012 15:09:39 GMT

Hi,

Normally these errors are caused when using EFI partition. The EFI partition is causing the jobs to fail, while generating disaster recovery information.

Add the following lines to the dpconfig.ini file:

(Default path: C:Program Files\HP\Data Protector Express\Config\)

Boot Configuration:

1. First stop DP Express service.

2. Open dpconfig.ini file and make the changes as mentioned above.

[disableVamObjects]

3. Save dpconfig.ini file.

4. Start DP Express service, and then check for backup job status.

Example of the DP Express config file after adding this entry is as follows:

[configuration]

nodeGuid={00001001-4EAE63EF-000B5A01-0003CADB}

nodeName=ML370G4G20U25

databaseServerAddress=localhost

isDatabaseServer=Yes

databaseServerName=Data Protector Express Storage Domain

skipCUIDeprecatedMsg=No

[disableVamObjects]

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HP Data Protector Express Basic Error 105 on Windows 2008 R2

Re: HP Data Protector Express Basic Error 105 on Windows 2008 R2