topic Re: HP Data protector express - error 2 in StoreEver Tape Storage

HP Data protector express - error 2

Mauro de Gennaro — Mon, 26 Apr 2010 15:25:13 GMT

SERVER - HP PROLIANT DL180G6 XEON E5504
OS - Windows 2008 server R2
DEVICE - HP Ultrium 3 SAS
MEDIA - LTO 3
DEVICE DIAGNOSTIC - no errors
MEDIA - formatted correctly
PROCESS - full backup
ERROR - error 2: End of data
it is impossible to make a backup process in order to "End of data" errors
any help will be appreciated

Re: HP Data protector express - error 2

Mauro de Gennaro — Wed, 28 Apr 2010 15:53:36 GMT

I tried to do many different backup process, but evryone stopped with error 2.
I wander if it could depend on access rights but should not; in-fact user "Admin" can see and select avery file and folder into the server file system.
Any ideas? Thanks in advance

Re: HP Data protector express - error 2

Damir Schiller — Wed, 05 May 2010 09:03:57 GMT

I get the same error. Tried different backup types and selections but every time same reply!

If anyone (esppecialy HP people) can help it would be nice!

Re: HP Data protector express - error 2

Elvis Monteiro — Wed, 12 May 2010 19:44:29 GMT

Same error here, with Windows Server 2008 R2. I already try everything, but never found a solution.

HP Data Protector Express sucks...

Re: HP Data protector express - error 2

Damir Schiller — Thu, 13 May 2010 04:44:02 GMT

I found resolution to this problem on some other thread. The problem is that on HP server there is a small partition without assigned drive letter. Just go to drive management and assign a letter to this partition. Any letter will do and no restart is necessary. Since Ive done that, I have no problem with backup.

Re: HP Data protector express - error 2

ggrube — Mon, 23 Aug 2010 17:09:17 GMT

Thanks, that worked for me too!

Re: HP Data protector express - error 2

Rajanikant — Wed, 01 Sep 2010 16:07:13 GMT

Hi everyone,

Windows 2008 R2 is not a supported OS for Data Protector Express 4.x version and that is the reason for the "Error 2 --> End of Data" was seen every time you try to use.

The support matrix available at http://h18006.www1.hp.com/products/storage/software/datapexp/pdf/DPXMatrix_0310.pdf is clarifing that

Windows 2008 R2 is supported by DPX 5.x expected to release this month.

Regards

Raj

Re: HP Data protector express - error 2

RuV Barry Reilly — Fri, 01 Oct 2010 11:02:03 GMT

there is since 26th september 2010 version 5.0

this aparrantely supports it but trying to obtain the updated certs is a royal pain, no relevant info on how to do it or what website portal to go to.

google 4AA0-7937ENW.pdf for a dpx 5 product guide

im having this issue too and il cant believe how hard it is to get such simple info on v5 even the guys in the DPX IVR option 6 telephone support didnt know what i was on about.

Re: HP Data protector express - error 2

cptjer88 — Mon, 04 Oct 2010 00:20:06 GMT

I was stuck on this also with new install of ultrium 3000 w/P212-zm controller on 2008R2. After reading comments added drive letter to 2008 repair partition and PRESTO! backup runs. I must add, i went through firmware update on both controller and ultrium drive and all windows updates, which is generally a good idea on new install, but was a pain in the arse.

There was an ADDITIONAL problem, the status stuck at 6% on the status screen for 50 minutes. the log screen showed completed. After completion, the time counter reset to 38 minutes even thought the status screen still showed 6% after 50 minutes. Finally, log screen showed all stats as unavailable for status selected completed and failed. The report during showed 1 item failure, but it never printed into log.

So, the 4.0 sp1 with the drive letter assigned to the recovery drive DID make backup with the above errors. I tested a small restore to verify. OBVIOUSLY there are still errors in the software for R2, and making 5.0 findable is critical. At least I have a backup while that goes on!

Re: HP Data protector express - error 2

Lefebvre-Julien — Tue, 02 Aug 2011 09:01:25 GMT

Thank a lot , his work nice