topic Re: error message in StoreEver Tape Storage

error message

CA821179 — Sun, 28 Jul 2002 01:54:02 GMT

I am trying to backup my system and I keep getting the following error message. Unrecoverable hardware error-ref-05-12-23-00-40AO. I am using the 8gb tape backup on windows 98se, pent111.

Re: error message

Rothery Harris — Mon, 29 Jul 2002 05:48:09 GMT

Dear Mike,
Could we please have some more information about the tape drive and the backup application. ie is it a DAT8 DDS-2 tape drive or a Travan drive. Type of media would also be useful.

Rothery

Re: error message

CA796503 — Mon, 29 Jul 2002 10:09:11 GMT

Mike,

Download the Tapediag.exe from the HP website to determine if the hardware is okay. This will require you to use a tape and will erase all information on that tape. It will also test the tape. I have ran into the same situation and I found out it was the tapes.

Roger

Re: error message

CA821179 — Mon, 29 Jul 2002 23:17:44 GMT

The tape I am using is the TR-4 travan hp 4425. I tried using the diagnostic tool but I get the unrecoverable error in my original response. I need to find the driver EPATAP9X.MPD which HP says is on the shuttletech site and it isn't there.