topic Re: SureStore DLT Autoloader in StoreEver Tape Storage

SureStore DLT Autoloader

Jasmine Munroe — Tue, 25 Jun 2002 09:24:38 GMT

Hey,

I've just been given a SureStore DLT Autoloader. Win 2K is seeing it as a quantum tape drive (I just wanted to test it quickly to make sure it works), but I'll be using it on an NT server. How do I know which model it is so I can get the correct drivers? It doesn't seem to have a model no, and there are 3 kinds on the drivers website.

Thanks

Re: SureStore DLT Autoloader

Vincent Farrugia — Tue, 25 Jun 2002 09:30:47 GMT

Hello,

What do you see on the front of the Autoloader? SureStore E Autoloader 1/9 or something like that? Or 818?

Vince

Re: SureStore DLT Autoloader

Stefan Saliba — Tue, 25 Jun 2002 09:41:26 GMT

If you post the product number it will be much easier.

Check at the back or on the side for a label which has the product number. The product number should be something of the form C7745NB eg for a DLT 1/9 Autoloader.
It is of the form starting with an alphabet letter then numbers then finish with an alphabet letter.

How many drives do you have and how many slots.

Stefan

Re: SureStore DLT Autoloader

Jasmine Munroe — Tue, 25 Jun 2002 09:57:28 GMT

Hey,

It actually just says "Hewlett Packard SUreStore DLT Autoloader" on the front, nothing else.
There are no stickers or serial numbers on the back either.

Any ideas what to do next?

Thanks

Re: SureStore DLT Autoloader

Jasmine Munroe — Tue, 25 Jun 2002 10:00:45 GMT

Hey,
Forgot to mention, it's the only external device I have, and it's the only device on the SCSI card.

Thanks

Re: SureStore DLT Autoloader

Jon Mattatall — Tue, 25 Jun 2002 11:58:30 GMT

Ummmm....

I took a look, and it seems that there is a "generic" SureStore DLT driver for both the 24x6 and 40x6. It's ddsw2000.exe - and for all the ways to get there, the name/size/version/date are the same in each case. I'd say that's probably what you're after - like here -

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNum=C5677A&prodName=hp+surestore+dat24x6i+internal&locale=en_US&taskId=8418&taskName=download+drivers+%26+software&prodTypeId=12169&prodSeriesId=42847&prodSeriesName=hp+surestore+dat24x6i+internal#Microsoft%20Windows%202000%20Advanced%20Server

Jon

Re: SureStore DLT Autoloader

Vincent Farrugia — Tue, 25 Jun 2002 12:35:07 GMT

Hello Jon,

The 24x6 and 40x6 are DDS (DAT) autoloaders, not DLT autoloaders.

Vince

Re: SureStore DLT Autoloader

Jon Mattatall — Tue, 25 Jun 2002 12:53:25 GMT

My error, apologies.
Enthusiasm overcame intelligence (and reading skills).

N/A, pls

Jon

Re: SureStore DLT Autoloader

cbakke — Wed, 26 Jun 2002 14:21:21 GMT

Hi: take out the tray and with flashlight shinning look inside the unit for ID tags/numbers...yes inside
Also download the HP tape tool. this utility will tell you a great deal and help insure you firmware is updated.
our 2 Hp autoloaders (model 1/9 and 418) both show up in BackUp Exec as having quantum drives. The number of slots does matter.

Re: SureStore DLT Autoloader

David Ruska — Wed, 26 Jun 2002 15:42:56 GMT

> Hewlett Packard SUreStore DLT Autoloader

That is the branding on the 418 (DLT4000, 8 slot) autoloader. the 718 and 818 included the model number on the front panel. There should be a C6280F product number on the unit (usually under the magazine).

Re: SureStore DLT Autoloader

Scott Kelly_2 — Thu, 27 Jun 2002 09:11:22 GMT

I also have a 418 and I am struggling to get the autoloader working. The drive is working 100% in backup exec but i can't seem to find the drivers for the autoloader, can anyone help ?

Re: SureStore DLT Autoloader

Jasmine Munroe — Thu, 27 Jun 2002 12:55:17 GMT

Hi

>That is the branding on the 418 (DLT4000, 8 slot) autoloader. the 718 and 818 included the model number on the front panel. There should be a C6280F product number on the unit (usually under the magazine).

This is indeed the case. Thanks for all your help