https://community.hpe.com/t5/storeever-tape-storage/ssl2020-error-3021/m-p/418873#M43587 Everytime I try and move a tape from a slot to another I get a Code 3021 No Cartidge<BR /> Any clues why ??? Wed, 25 Aug 2004 08:54:25 GMT Daniel Eg 2004-08-25T08:54:25Z https://community.hpe.com/t5/storeever-tape-storage/ssl2020-error-3021/m-p/418873#M43587 Everytime I try and move a tape from a slot to another I get a Code 3021 No Cartidge<BR /> Any clues why ??? Wed, 25 Aug 2004 08:54:25 GMT https://community.hpe.com/t5/storeever-tape-storage/ssl2020-error-3021/m-p/418873#M43587 Daniel Eg 2004-08-25T08:54:25Z https://community.hpe.com/t5/storeever-tape-storage/ssl2020-error-3021/m-p/418874#M43588 Daniel:<BR /><BR />Here is a generic link to the downloads page for the library. Select your O/S and download the Library and Tape Tools, version 3.5 HotFix 1):<BR /><A href="http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?locale=en_US&amp;pnameOID=353897&amp;taskId=135&amp;prodTypeId=12169&amp;prodSeriesId=327391" target="_blank" rel="nofollow">http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?locale=en_US&amp;pnameOID=353897&amp;taskId=135&amp;prodTypeId=12169&amp;prodSeriesId=327391</A>〈=en&amp;cc=us<BR /><BR />You can run diagnostics on your library from the tools, but you can also generate a trouble ticket and send this to HP. They can diagnose the error logs from your library like noone else can.<BR /><BR />G'luck! -john<BR /> Wed, 25 Aug 2004 09:20:44 GMT https://community.hpe.com/t5/storeever-tape-storage/ssl2020-error-3021/m-p/418874#M43588 CA859951 2004-08-25T09:20:44Z