topic Re: Surestore 1/9 with a new controller in StoreEver Tape Storage

Surestore 1/9 with a new controller

CA1287263 — Thu, 02 Jun 2005 18:33:34 GMT

I have a Surestore 1/9 DLT drive attached to a NetWare 5.1 server running Backup Exec. The SCSI adaptor had to be replaced, and the new Adaptec 29160 only sees the DLT, not the library (from NetWare, HP_LTT and BE). Does anybody have any suggestions for drivers, etc. to rectify this?

Re: Surestore 1/9 with a new controller

Lewis Finch — Thu, 02 Jun 2005 20:06:39 GMT

check to see if LUN support is enabled in the SCSI BIOS

Re: Surestore 1/9 with a new controller

CA1287263 — Thu, 02 Jun 2005 20:36:25 GMT

/LUN is on the driver load line, but this particular drive has two SCSI IDs set. I've tried changing them from the factory defaults (0 for library, and 1 for drive) to 1 and 2, and then back, with no change. The cabling goes from the card to the drive to the library to a terminator, and this is the only device (or devices) on the card.

Re: Surestore 1/9 with a new controller

meloni — Fri, 03 Jun 2005 01:53:07 GMT

you need first to be sure that both devices are seen by the bios of the HBA, enter with CTRL_A at boot time, and check if both are present.
if not, check for cabling or terminator problem, eventualy connect only the drive or only the robotic controller to check what is wrong

Re: Surestore 1/9 with a new controller

CA1287263 — Fri, 03 Jun 2005 05:52:19 GMT

I don't think it's seen by the BIOS. I'll check that. I did troubleshoot all of the cabling.