topic Re: SERVER Error 1004: Invalid object ID in StoreEver Tape Storage

SERVER Error 1004: Invalid object ID

Samuel Wohlgemuth — Mon, 04 Jan 2010 11:06:48 GMT

Hello

I just found out that our server has not been backed up since over 3 motnhs. It shows the error 1004.

As it is a business server, I'd be very grateful if you could help me as fast as possible.

Thank you!

Please find attached the latest log-entry.

Re: SERVER Error 1004: Invalid object ID

thomasr — Mon, 04 Jan 2010 23:40:39 GMT

I'm not seeing an attachment.

Please make sure you specify as much as possible about your environment: OS version and patch level, backup device and model, backup topology (direct connect (USB, SAS, pSCSI, ?), iSCSI, FC SAN, etc.), backup application and version, etc.

Re: SERVER Error 1004: Invalid object ID

Samuel Wohlgemuth — Tue, 05 Jan 2010 09:28:42 GMT

sorry, attached you find the log-file.

Server model:
Intel Pentium
4 CPU 2.4GHZ
1GB Ram

Operating system:
Microsoft Windows 2000
Service Pack 3

tape drive model, attach method, firmware level:
HP C7438A (Serial Number HU10719NC2)
Firmware, dont know
USB

backup application being used, and version:
Data Protector Express 3.10-sp4

Thank you

Re: SERVER Error 1004: Invalid object ID

Samuel Wohlgemuth — Thu, 07 Jan 2010 20:19:03 GMT

Does anybody know what the solution for the error might be?

Thanks a lot!