topic Re: Data Protector Express 4 - Won't Initialize in StoreEver Tape Storage

Data Protector Express 4 - Won't Initialize

Mary B. Freitas — Tue, 09 Sep 2008 12:23:31 GMT

When I recently upgrade my server to Windows Server 2008, my DPE 3.1 sp2 stopped working. I uninstalled it and installed DPE 4. When I run it I get the following error:

Code: 1619 (0x653)
Message: Initialization of database has failed.

Initialization of the database driver has failed, and it could not be loaded. Please contact technical support.

Can anyone help me get this running, I am currently without tape backup!

Many thanks.

Re: Data Protector Express 4 - Won't Initialize

TapeDrive Killer 1 2 — Tue, 09 Sep 2008 13:00:07 GMT

Did you use the CD to install dpe ?

Try either the .exe or .iso

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1144275&prodTypeId=12169&prodSeriesId=1144272&swLang=13&taskId=135&swEnvOID=4022

Pablo Alvarado Siles

Re: Data Protector Express 4 - Won't Initialize

Mary B. Freitas — Tue, 09 Sep 2008 13:41:40 GMT

Yes, I used the exe:

BB116-10514-dpx-v4.00-39702-win-all-web.exe

Re: Data Protector Express 4 - Won't Initialize

TapeDrive Killer 1 2 — Tue, 09 Sep 2008 14:50:41 GMT

Try reinstalling dpe or try instaling it using the .iso cd imaga file.

Pablo Alvarado Siles

Re: Data Protector Express 4 - Won't Initialize

Mary B. Freitas — Tue, 09 Sep 2008 15:32:38 GMT

I have reinstalled with the same result. I can't use the iso though.

Re: Data Protector Express 4 - Won't Initialize

Mary B. Freitas — Wed, 10 Sep 2008 12:04:08 GMT

No ideas?

I hate to give up DPE which meets my needs.

I'm going to install a trial of Symantec's backup exec and see how I do, but I would really rather stay with DPE.

Re: Data Protector Express 4 - Won't Initialize

Tim ! — Fri, 24 Oct 2008 07:00:56 GMT

I managed to get the interface started by disabling the Data Protector Express service!

Don't know if it's still running properly but I can view the interface again.

Will test tonight with backups.

Re: Data Protector Express 4 - Won't Initialize

Tim ! — Tue, 28 Oct 2008 11:33:41 GMT

Unfortunately scheduled backups don't run properly without the service (since no one is there to start them, except for the service...).

Re: Data Protector Express 4 - Won't Initialize

Rajanikant — Mon, 08 Feb 2010 07:52:38 GMT

Hi Every one,

Basically the problem is that DPX 3.X is not certified and supported on windows 2008. If you have to use it on windows 2008 SP1 please upgrade the DPX to 4.0 SP1

Regards

Rajanikant

Re: Data Protector Express 4 - Won't Initialize

Rajanikant — Mon, 08 Feb 2010 07:57:58 GMT

Also please be informed that DPX 4.x doesn't support windows 2008 SP2 or R2 as of now.

So your question doesn't confirm if you have SP1 or SP2 running on your Windows 2008.

Regards

Raj

Re: Data Protector Express 4 - Won't Initialize

Jamie Willis — Fri, 19 Feb 2010 14:51:44 GMT

This same issue is happening to me

I am running Windows Server 2008 SP1 (x64)
DPE 4.1 (Single Server) and it has been running fine for the past few weeks. The server has not been rebooted for approx 1 week and no patches have been applied recently