topic Error 1401- please insert compatible media in StoreEver Tape Storage

Error 1401- please insert compatible media

Georgina Davalos — Thu, 04 Jun 2009 22:12:39 GMT

I have been backing in a different media every day from monday to friday.

I can only restore data from the last backup that i made.

When i try to restore a different backup, i receive this error after mounting the media: Error 1401

I don't have problems to backup and restore in a new media, just in previous medias.

I also checked the data protector registry, and the task received an error 1040: No devices specified or all devices are now offline.

I selected my device and it works fine for new tapes.

I checked on dataprotector tape errors for code 1401 and it seems that my library mechanism have a problem.

How can i solve it?

Re: Error 1401- please insert compatible media

TapeDrive Killer 1 2 — Mon, 08 Jun 2009 15:54:06 GMT

Goergina DPE will restore the latest version of a files by default. If you want to restore a previous version just select the file or folder and press "versions" then choose the media that has the version that you will like.

see the attach

I recomend you to upgrade to 3.5sp2
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=1144272&prodNameId=1144275&swEnvOID=1005&swLang=13&mode=2&taskId=135&swItem=co-70596-1

Pablo Alvarado Siles

Re: Error 1401- please insert compatible media

TapeDrive Killer 1 2 — Mon, 08 Jun 2009 15:56:05 GMT

forgot to highligh versions botton

Re: Error 1401- please insert compatible media

Georgina Davalos — Mon, 08 Jun 2009 16:00:47 GMT

Thanks very much for your response, i already tried it last week and it worked as you mentioned.