topic Error code F3 01 on HPE MSL 2024 in HPE StoreEver Tape Storage

Error code F3 01 on HPE MSL 2024

ouafo — Thu, 13 Nov 2025 05:18:21 GMT

I have an error code on my HPE MSL 2024, please can you help me for resolve this problem ?

Re: Error code F3 01 on HPE MSL 2024

venkat_y — Thu, 13 Nov 2025 05:06:36 GMT

Please perform a power cycle on the library to resolve this mechanical error. Sometimes, a simple reboot clears small errors.
Please check the post below.
https://community.hpe.com/t5/storeever-tape-storage/code-d-erreur-f3-50/m-p/7258510

Hope this helps!
Thank you!
I work with HPE but opinions expressed here are mine.
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Re: Error code F3 01 on HPE MSL 2024

Gans_Tapes — Fri, 14 Nov 2025 06:06:15 GMT

@ouafo

F3 - Drive hardware error. (https://support.hpe.com/hpesc/public/docDisplay?docId=c04006690en_us&page=GUID-D7147C7F-2016-0901-0A7A-0000000011C8.html)

01 - Drive broken. (https://support.hpe.com/hpesc/public/docDisplay?docId=c04006690en_us&page=GUID-D7147C7F-2016-0901-0A7A-0000000011D1.html)

You may try the following

1. Unload the tape from the drive.

2. Powercycle the library. Attempt to load a known good/new tape (test tape) to the drive (if the drive reports an idle/ready state).

3. Initiate a drive assessment test to validate the overall health of drive and tape using Library and tape tools.

If the drive continues to report an error/fault status despite unloading tape, powercycling and if the drive assessment test fails, this may require a drive replacement. Request you to open a support case for further investigation.

Re: Error code F3 01 on HPE MSL 2024

venkat_y — Mon, 17 Nov 2025 06:38:05 GMT

Hello@ouafo,

Let us know if you were able to resolve the issue.
If you have no further queries and you are satisfied with the answers, kindly mark the topic as solved so that it is helpful to all community members.

Thank you!
I work with HPE, but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics