topic Re: Not getting your questions answered? Try these links... in General

Not getting your questions answered? Try these links...

harry d brown jr — Mon, 11 Mar 2002 18:27:05 GMT

Great topic:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x96b70bce6f33d6118fff0090279cd0f9,00.html
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x316efd3f91d3d5118ff40090279cd0f9,00.html

Great help in finding them:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x1e6f84534efbd5118ff40090279cd0f9,00.html

Remember, this forum is supported by people DONATING their time and energies into solutions for you.

live free or die
harry

Re: Not getting your questions answered? Try these links...

Vincent Farrugia — Tue, 12 Mar 2002 08:25:53 GMT

Nice thread...

I feel that people participating in this forum do not always assign points as often as the other forums. We should be aware that whoever asks something over here, he HAS TO assign points. It's not optional or whatever, it is MANDATORY. We do not force people to assign points cuz that would be babyish, but on the other hand, the points system are there to thank the person/s who helped you in replying.

Vince

Re: Not getting your questions answered? Try these links...

Michael Tully — Tue, 12 Mar 2002 23:16:23 GMT

Hi Harry,

It's not exactly like donating blood, but it's close. Yes we learn stuff from the forums and yes we help others. The points are appeciation of the effort put in by people who *give* their time, knowledge and experience....

Cheers
Michael

Re: Not getting your questions answered? Try these links...

harry d brown jr — Tue, 12 Mar 2002 23:32:29 GMT

Vincent and Michael,

If the people who posted here, and some of the other SLOW forum areas, assigned points more frequently, I'm sure more people would be interested in helping assit those that need help, but without an "incentive", it's unlikely to happen.

Even if they assign "N/A", at least they spent the time to reply to acknowledge the posters time.

And Question Posters need to FOLLOW UP and let us know what worked, what didn't, and what wasn't attempted.

live free or die
harry

Re: Not getting your questions answered? Try these links...

Vincent Farrugia — Wed, 13 Mar 2002 08:44:08 GMT

Hello again,

Yes I agree completely...

Regarding your last point, this is particularly true for this forum, where usually there is no definite answer and you must try this and that to solve a problem, unlike most HP/UX problem where the problem there is usually clear-cut.

Re: Not getting your questions answered? Try these links...

John Bolene — Wed, 13 Mar 2002 14:48:31 GMT

Harry, you dang wrap around the head hat guy (grin)!

I have realized that some folks will assign points if prodded to do so, they apparently do not know what the points are for.

There are others who will always assign points, and some who will give rabbits to all answers.

Then there are others who will never assign points.

I have to wonder why, but then there are many other things in this world that I also wonder why.

Some questions just have no answers.

Re: Not getting your questions answered? Try these links...

Vincent Farrugia — Wed, 13 Mar 2002 15:00:31 GMT

P.S. Why do you end your replies with "live free or die"? :-)

Re: Not getting your questions answered? Try these links...

harry d brown jr — Wed, 13 Mar 2002 15:35:53 GMT

Vince,

Many years ago I received a license plate from DEC that says

UNIX
live free or die

And being that I recently switched from being an ultra conservative to Libertarian, it has become a fitting saying :-)

http://www.libertarian.com/

LIVE FREE or DIE
harry

Re: Not getting your questions answered? Try these links...

Bill McNAMARA_1 — Wed, 13 Mar 2002 15:48:14 GMT

This has always been a poor forum for point awarding..
It hurts more when points aren't allocated than with the hp-ux forum.

I suggest just posting, I'll give you the solution when you start awarding point.

Later,
Bill

Re: Not getting your questions answered? Try these links...

Kurt Beyers. — Thu, 14 Mar 2002 08:21:55 GMT

I thnk that we should remind the people more to give points. Posting an answer with your given threads is indeed usefull. I do it already sometimes. I don't like it when you solve the problem and they just answer 'thank you'.

Kurt

Re: Not getting your questions answered? Try these links...

harry d brown jr — Fri, 15 Mar 2002 22:12:54 GMT

I wonder how effective a post like this really is?

live free or die
harry

Re: Not getting your questions answered? Try these links...

Darrell Allen — Sat, 16 Mar 2002 04:04:43 GMT

Hi Harry,

How effective? I guess you win some, you lose some.

I've seen some people respond positively to suggestions they should assign points. Others (and it seems to happen to me whenever I try to "gently" inform them of the purpose of points) get offended. I've had people reply to my suggestion to assign points tell me that their profile shows they do assign points. The truth, of course, was just the opposite. The last one had about an 8% assignment ratio using Steven Sim Kok Leong's web page, not to mention the person's forum profile pointed out the same.

Each time that happens I tell myself to never, ever ask someone to assign points again. But I get frustrated because I know how helpful it is to me when searching for an answer to see replies "rated" according to how much they helped. And a closure post summarizing what worked is very beneficial.

More to the point of this thread, I've seen it over and over: threads will be getting a low number of replies and invariably I find the person who posted the question has not been doing a good job of assigning points.

I guess some people will never learn.

Darrell

Re: Not getting your questions answered? Try these links...

John Carr_2 — Tue, 19 Mar 2002 04:30:11 GMT

Hi

I totally agree with the threads. I joined the forum to get some help a few weeks ago now I always have a window open to contribute if I can. I enjoy the forum and im learning lots of bits and pieces I could never have imagined.

Bottom line though people who dont give points dont deserve help if they persist to take without any give.

still even if they dont give points I can get the satisfaction if they at least say the posting worked.

be happy
john.

Re: Not getting your questions answered? Try these links...

Michael Tully — Tue, 19 Mar 2002 08:17:06 GMT

Hey Harry,

How about we compile a list of users who should be blacklisted??

Sometimes you only think of these things after a couple of beers.... Now don't look at the time of the response.... my time is 7:15PM

hiccup and cheers
Michael

Re: Not getting your questions answered? Try these links...

John Carr_2 — Tue, 19 Mar 2002 10:14:03 GMT

Harry

I am quite happy to agree with Michael if he buys me a beer too.

cheers for the beers
john.

Re: Not getting your questions answered? Try these links...

harry d brown jr — Tue, 19 Mar 2002 14:47:08 GMT

Michael,

I don't think I would black-list them, but I would like, as many many people have suggested, a percentage (the word "firsttimer" for newcomers) of points assigned right beside their names!

John Carr,

I came into this forum a while back, and I was GUILTY of not assigning points - because I didn't understand the forum. But months later I came back and wondered what the hell that rabbit was, and lo and behold I learned the right way. Note I'm almost always at 100% within 3 days. I started helping others in Oct 2001, Oct 21st to be almost exact. Take a look at my "profile". AND WELCOME ABOARD!!!!!

live free or die
harry

Re: Not getting your questions answered? Try these links...

John Carr_2 — Wed, 20 Mar 2002 21:03:47 GMT

Harry

today while browsing on the forum I noticed we have top user lists , now wouldn't it be a great incentive to persistant offenders if there was a top offenders list. I know if I saw my name in it I would be straight out to assign points.

thanks for the welcome.

cheers
John.

Re: Not getting your questions answered? Try these links...

Vincent Fleming — Tue, 26 Mar 2002 16:17:29 GMT

Doesn't anyone assign points anymore?

As for getting questions answered, most customers have an assigned Technical Consultant (TC) from HP... they're usually a good source of information.

Re: Not getting your questions answered? Try these links...

Michael Tully — Tue, 26 Mar 2002 22:26:01 GMT

In my country you don't get to see these Technical Consultants unless you have a PSS (premium) support contract. As an indication it would cost us around $A120K to get this. Sure there are some benefits, but they don't in my opinion outweigh the cost, and it would up to the business as to whether they feel that the extra costs are justified.
Time for a coffee!

Re: Not getting your questions answered? Try these links...

Frederic Zeller — Wed, 24 Jul 2002 13:40:09 GMT

Hi Harry

Good idea

Hope it'll help people to understand the importance of point giving ...

We can't stay with the same hat forever ;-)

Of course, it's easier for me to change hat ( I'm at the beginning ). For you, guess it's still a long way to the next level ... )

For some users, it's just lazyness
for others, lack of interest once their question has been answered

What do you expect : Politeness is not commonly distributed on earth.

So it's so easy not to be polite on a "anonymous" forum with people you'll never meet ...

Too bad that the BAD point givers are not somehow punished

The idea would be : can't post new questions without assigning point to at least a certain % of answers.

Dont' ask for 100%. More like 50-75% ?

But maybe I ask too much !

Fred