topic Re: Command View host in General

Command View host

Jordan Davies — Wed, 05 Sep 2007 04:42:26 GMT

I'm currently having a few problems with HP Storageworks commmand view SDM 1.07

I'm a novice would like to change my current host and after browsing various forums i still have no idea how to do this?

can anyone help me please it would be much appreciated!

Regards

Re: Command View host

Torsten. — Wed, 05 Sep 2007 09:22:38 GMT

Do you want to install the software on another host or do you like to change the hostname and address of your current server?

Good solution for both:

get the current version
uninstall commandview sdm
install the current version (1.09.02)

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=30591〈=en&cc=us&taskId=135&prodClassId=-1&prodTypeId=18964&prodSeriesId=64112

Re: Command View host

Joshua Scott — Wed, 05 Sep 2007 12:20:54 GMT

Torsten is correct, it is far easier to uninstall & then install the latest version than to attempt to get commandview working after changing an IP or hostname.

Re: Command View host

Torsten. — Wed, 05 Sep 2007 13:10:00 GMT

If you changed the hostname/address, check

/etc/opt/sanmgr/hostagent/config/commIpAddr.txt

but consider to upgrade to the newer version anyway.

Re: Command View host

Jordan Davies — Thu, 06 Sep 2007 08:52:50 GMT

thanks guys

i have installed the new version but now have an error which says ''Error getting database from GBAPUX02''.

which is an error getting the database from the node...is this some kind of configuration issue?

regards

Re: Command View host

Joshua Scott — Thu, 06 Sep 2007 09:22:39 GMT

make sure you run armdiscover before trying anything. If you don't get anything from that, then try to do:
# HA_Dial_Stop
move /var/opt/sanmgr/commandview/server/data/DeviceDBFile
to /var/opt/sanmgr/commandview/server/data/DeviceDBFile.old
HA_Dial_Start
# armdiscover

the HA commands are located in
/opt/sanmgr/commandview/client/sbin/
in case it is not in the path.

Re: Command View host

Jordan Davies — Fri, 07 Sep 2007 04:16:21 GMT

thanks for your ongoing help

but having tried everything you have suggested, including a new install i seem to to think that the problem is with some kind of Windows configuration, not UNIX?

Re: Command View host

Jordan Davies — Thu, 13 Sep 2007 05:23:06 GMT

Does anyone have any ideas on what this problem could be? the guys have been helpful and having followed the previous help given i believe this problem is Windows based?

Anyone with ideas as to where to find resolution to this issue?

Regards