https://community.hpe.com/t5/general/care-pack/m-p/4074269#M3398 no idea.<BR />I suggest you call your local HP Sales office. Fri, 21 Sep 2007 13:43:37 GMT melvyn burnard 2007-09-21T13:43:37Z https://community.hpe.com/t5/general/care-pack/m-p/4074268#M3397 I called in a dead hard drive today from a server that is out of warranty but under Care Pack, and was told that the hard drive was out of warranty. I gave the support person my 24x7x4 Care Pack #, but he said the Care Pack only covers the server, not the drives.<BR /><BR />With some persuasion, I was able to get a drive on its way, but I've been managing Compaq/HP servers for over 15 years, and have never had this issue before. Is this statement of coverage correct? Fri, 21 Sep 2007 13:13:14 GMT https://community.hpe.com/t5/general/care-pack/m-p/4074268#M3397 Dennis Brantley 2007-09-21T13:13:14Z https://community.hpe.com/t5/general/care-pack/m-p/4074269#M3398 no idea.<BR />I suggest you call your local HP Sales office. Fri, 21 Sep 2007 13:43:37 GMT https://community.hpe.com/t5/general/care-pack/m-p/4074269#M3398 melvyn burnard 2007-09-21T13:43:37Z