topic Re: SERVER'S HANG in Servers - General

SERVER'S HANG

MohamedSulthan — Tue, 23 Apr 2019 05:36:11 GMT

Dear All,

I'm Facing an issue with few server hang at same time and cant access even through remote, the server is like a member server and it sconnected with a DC below that Dc its like ADC and the third was a kind of Member server. So when one of the server gets hang all other server's also get the same issue in this net loop and not able to access any of them.

Even we tried unplugging the network cable for any port issue as well, it remains the same and when restarts it will be fine. Please clarrify as its a hardware issue or a software issue.

Re: SERVER'S HANG

KBSingh — Mon, 29 Apr 2019 18:40:01 GMT

Hi Mohamed

Please include the server model. The issues needs complete analysis of the logs.

There could be multiple reasons of this issue, it could be

- Hardware component on the board

- Storage controller

- Drives

- Logical partition / file system

- Physical memory

- Operating system etc.

I would appreciate if your could call the HPE support and share the logs.

We should be able to find the cause / fix it by replacing the suspected component on the server.

Thank you

Regards

Kulwinder

Re: SERVER'S HANG

MohamedSulthan — Tue, 30 Apr 2019 09:46:10 GMT

Dear KBSingh

The server model is Proliant DL 380G5