topic Smart Array P420I warning in Servers - General

Smart Array P420I warning

lwsamcn — Mon, 16 Mar 2020 05:58:58 GMT

Hello,

OS could not loaded. It stuck on Window Logo, and could not pass.

Checked the volume statement. I can see one waring said: Smart Array P420i in the Embedded Slot has one or more cache module batteries/cappacitors that are recharging. caching operations such as expansion,Extension, and migration are temporarily suspended until the batteries/capacitors are fully charged.caching operations will automaically resume when charging is compplete.

Can you give advice for below verification?

The system is degraded only if expereience above issue.

The OS failure to run should be casued by other issue.

brgds

Liu Wei

Re: Smart Array P420I warning

Harsh_b — Mon, 16 Mar 2020 08:58:54 GMT

Hello Liu Wei,

Please check the status after cache module batteries/cappacitors status becomes healthy.

is there any post eerror message ? Please engage the Remote support team for logs analysis and spare replacement if still cache module batteries/cappacitors errors are seen on server.

Regards'

Re: Smart Array P420I warning

Harsh_b — Tue, 17 Mar 2020 11:04:04 GMT

Hello Liu Wei,

please let us know server status now. Do you still see errrors on cache / battery ? if so then please share a latest ADU logs here to assist.

Regards

Re: Smart Array P420I warning

Harsh_b — Wed, 18 Mar 2020 08:58:22 GMT

Hello Liu Wei,

I hope that reporting issue is fixed now and server is working fine, please do log a support case if issue still persists.

Regards