Raid 10 array on DL380 Gen 8 1716 post errors

Joshua452 — Wed, 07 Apr 2021 08:46:10 GMT

Hello Every one,

I have a server that has recentlly had 2 similtaneous disk failures ona raid 10 configuration.

Disks have ben replaced and rebuilt without any issue but now we are having these post errors and I have seen that there is HPE advisory saying that this could be a firmware bug on the disks.

I am planing on upgrading the firmware and running offline hardware diagnostics.

How do I check via Esxcli if this is Zero memory raid configured as it has a 2GB cache module on the array controller

Thanks,

Joshua

Re: Raid 10 array on DL380 Gen 8 1716 post errors

SanjeevGoyal — Sun, 11 Apr 2021 23:34:23 GMT

Hello,

I would suggest you take the complete data backup before hard disk firmware updates.as well as you have to log a proper case with HPE, and share the appropriate logs for further analysis.

Otherwise, you can lose your data.

Regarding the POST error message:1716 post errors .Follow the below customer advisory.

Advisory: HPE Smart Array Controllers - "1716" Power-On Self-Test (POST) Error Message May Be Observed On HPE Servers Configured With HPE Smart Array Gen8, Gen9 or SR Gen10 Controllers

https://support.hpe.com/hpesc/public/docDisplay?docId=a00104843en_us&docLocale=en_US

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Regards,

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Raid 10 array on DL380 Gen 8 1716 post errors

Re: Raid 10 array on DL380 Gen 8 1716 post errors