https://community.hpe.com/t5/servers-general/gen-9-spp-not-available/m-p/7134253#M14915 <P>When I try to download the Support Pack ISO for a Gen9 server</P><P><A href="https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_8ccab9e4b99047138c2e608f97#tab-history" target="_blank">https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_8ccab9e4b99047138c2e608f97#tab-history</A></P><P>I am getting a&nbsp;message: "<SPAN>HPE regrets it cannot process your request at this time.</SPAN><BR /><SPAN>Should you have any questions, you can&nbsp;</SPAN><A href="https://myenterpriselicense.hpe.com/cwp-ui/contact-us" target="_blank">contact us</A><SPAN>&nbsp;via email or live chat."</SPAN></P><P>The Gen10 SPP recommends that I don't use it on a Gen9. Where can I get an ISO that works?</P> Fri, 14 May 2021 09:26:41 GMT timgowen 2021-05-14T09:26:41Z https://community.hpe.com/t5/servers-general/gen-9-spp-not-available/m-p/7134253#M14915 <P>When I try to download the Support Pack ISO for a Gen9 server</P><P><A href="https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_8ccab9e4b99047138c2e608f97#tab-history" target="_blank">https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_8ccab9e4b99047138c2e608f97#tab-history</A></P><P>I am getting a&nbsp;message: "<SPAN>HPE regrets it cannot process your request at this time.</SPAN><BR /><SPAN>Should you have any questions, you can&nbsp;</SPAN><A href="https://myenterpriselicense.hpe.com/cwp-ui/contact-us" target="_blank">contact us</A><SPAN>&nbsp;via email or live chat."</SPAN></P><P>The Gen10 SPP recommends that I don't use it on a Gen9. Where can I get an ISO that works?</P> Fri, 14 May 2021 09:26:41 GMT https://community.hpe.com/t5/servers-general/gen-9-spp-not-available/m-p/7134253#M14915 timgowen 2021-05-14T09:26:41Z https://community.hpe.com/t5/servers-general/gen-9-spp-not-available/m-p/7134440#M14923 <P style="margin: 0;">Hi,</P> <P style="margin: 0;">Use SPP2020.09.01</P> <P style="margin: 0;"><A href="https://techlibrary.hpe.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx?version=2020.09.1" target="_blank">https://techlibrary.hpe.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx?version=2020.09.1</A></P> <P style="margin: 0;">or</P> <P style="margin: 0;"><A href="https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_1ea706f3a83147309158a699b2#tab-history" target="_blank">https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_1ea706f3a83147309158a699b2#tab-history</A></P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Hope this helps!</P> <P style="margin: 0;">Regards,</P> <P style="margin: 0;">Sudhir</P> Sun, 16 May 2021 07:52:04 GMT https://community.hpe.com/t5/servers-general/gen-9-spp-not-available/m-p/7134440#M14923 sudhirsingh 2021-05-16T07:52:04Z