topic Re: DL 360 gen9 Memory in Servers - General

DL 360 gen9 Memory

sirbuxdream — Mon, 24 May 2021 04:58:04 GMT

Dear All

Recencly change the motherboard then i can see these memory issue.
Alaready swap the memory module between the slots but same slot have same issue.

What could be the problem

Thanks

Re: DL 360 gen9 Memory

StorageMike — Mon, 24 May 2021 08:32:46 GMT

The slot on the board might be faulty. You could always try upgrading the BIOS on the motherboard, this would clear any memory counters and you could see if the error returns. It would also fix any bugs that might be in the BIOS.

Re: DL 360 gen9 Memory

ManBha — Tue, 25 May 2021 05:45:31 GMT

Hello,

If the error persists even after swapping the memory, the issue might be with the DIMM slot.

Please do ensure that the iLO and the BIOS firmware are updated.

Please ensure that the update is incremental.

iLO: https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_a9ec0cf26b8c4f0e9ddd4d3f67

BIOS: https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_e8e9ae0a703a43029c95c39b55#tab-history

To isloate the issue, please do reseat and swap the memory modules. Also please do swap the processors if there are 2 processors installed.

If the issue persists, please do replace the system board.

Thanks.

Re: DL 360 gen9 Memory

sirbuxdream — Mon, 31 May 2021 05:18:37 GMT

Thank you everyone

Issue solved after replaing the systembpard again,.