topic Re: How safety replace drive with error 1786-drive array recovery needed in Servers - General

How safety replace drive with error 1786-drive array recovery needed

Gsser — Tue, 17 Aug 2021 05:59:03 GMT

Hello!

We have an alert on our ILOs DL360 gen.

Problem that we don't see the red or yellow indication on disks in phisical server.
Status on all disks - ok

We exported dump and saw many error on 2 disks.

Questions:
1) How to change disk with failures correctly if the logic of raid controller - ok?
2) Which command in hpssacli do we need?

Re: How safety replace drive with error 1786-drive array recovery needed

Anu_K — Wed, 11 Aug 2021 13:22:07 GMT

Hello Gsser,

You can generate the array diagnostics report to confirm/view the errors reported on the disk. You may refer to the following document for more deatils on this : https://support.hpe.com/hpesc/public/docDisplay?docId=a00097137en_us&docLocale=en_US

Hope it helps!

Note: "While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company."

Re: How safety replace drive with error 1786-drive array recovery needed

Gsser — Wed, 11 Aug 2021 14:11:47 GMT

Thanks for sharing Anu_K,

In this arcticle discribe how to install ssa cli and create a diagnostic report.
We have all of this stuff!

We need to know how to change problem disk on physical and logical level.

Re: How safety replace drive with error 1786-drive array recovery needed

SanjeevGoyal — Sat, 14 Aug 2021 05:32:33 GMT

Hello,

You can repalce the hard disk online,when the hard disk configured in raid groups 1,5,6,10,50 & 60.
But make sure only one hard disk failure or depned on raid group.
Follow the below link for more clarifications.

HPE Smart Array Controllers - Drive Procedures
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00020470en_us

https://www.geeksforgeeks.org/raid-redundant-arrays-of-independent-disks/

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Regards,