topic Re: Query: DL380 Gen9 SPS Firmware update after reboot death in Servers - General

DL380 Gen9 SPS Firmware update after reboot death

bpirro — Mon, 03 Jan 2022 23:55:33 GMT

Hi,

I carried out a PLC update because the server rebooted afterwards, it went off after approx. 10 minutes and no power LED lights up and nothing, power supplies both green.

spp-2021.04.0-SPP2021040.2021 Version from Update

Everything unplugged, CMOS Clear power supply unit, CMOS battery removed, nothing brings anything, no power LED, no fan nothing, everything unplugged that is not needed, no success either.
No LED lights up except on both power supplies

Query: DL380 Gen9 SPS Firmware update after reboot death

support_s — Wed, 22 Dec 2021 18:05:26 GMT

System recommended content:

1. Updating BIOS, SPS, and RAID Firmware on C2000, C2010, C3000, & C3010 Hardware Appliances

2. Replacing or Adding a NonStop X Server Blade FRU or Memory | Updating Innovation Engine (IE) and/or Server Platform Service (SPS) firmware

If the above information is helpful, then please click on "Thumbs Up/Kudo" icon.

Thank you for being a HPE community member.

Re: Query: DL380 Gen9 SPS Firmware update after reboot death

bpirro — Thu, 23 Dec 2021 08:05:31 GMT

Unfortunately, I can no longer do that, as nothing on the LED lights up, no ILO is active anymore, simply nothing works anymore.

I am very surprised

Re: Query: DL380 Gen9 SPS Firmware update after reboot death

SanjeevGoyal — Sun, 02 Jan 2022 07:27:24 GMT

Hello,

Please let us know with the IML error if the issue persist.

If you feel this was helpful please click the KUDOS! thumb below and accept the solution.
Regards,

Re: Query: DL380 Gen9 SPS Firmware update after reboot death

bpirro — Tue, 04 Jan 2022 11:37:16 GMT

Hi there,

I cannot report an IML error because the device no longer works, it is totally defective, no boot, no ILO, no LED, nothing works.
That is exactly what amazes me very much.