topic Re: System Power Failure Detected in Servers - General

System Power Failure Detected

smartkid808 — Thu, 06 Jan 2022 22:39:23 GMT

Hi guys. I am spinning my wheels here... I am getting an error in IML on 2 different servers when trying to upgrade the (DL380p G8), and am unable to post. I was trying to upgrade the CPUs and add a drive cage and p420. One server worked fine prior, and I put all its parts back, and still having issues. I did update BIOS to P70 05/24/2019, as well as Ilo to 2.78, and the firmware to hp-ivb_update-1.80-2.

I have ripped out everything, including risers/drive bays, only using one proc. etc. I'm going in circles, and may be missing something basic here.

TIA for any suggestions and help

svr 1 -

System Power Fault Detected (XR: 24 00 MID: FF 0D FC CE C0 FF FF 2F 2F 0C 0C 00 9E 01 00 01 03 47 00 00 00 00 00 00 00 00 00 00 00 00 00 00)

svr2 -

System Power Fault Detected (XR: 24 00 MID: FF 0D FE CF C0 FF FF 2F 2F 0C 0C 00 8A 20 00 01 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00)

Re: System Power Failure Detected

Ihaqueit — Sun, 02 Jan 2022 19:03:10 GMT

Please follow the below recommendations to fix this issue.

1. Update the server with the latest bios and all firmware.

2. Replace the riser#1, if the issue doesn't resolve after bios & firmware updates.

Re: System Power Failure Detected

smartkid808 — Sun, 02 Jan 2022 19:52:35 GMT

Hi I Haq,

I currently have all risers out on both servers.. Bios is at P70 05/24/2019, Ilo, also upgraded yesterday to 2.79 (from 2.78)

v2 proc update also installed last week.

SPP ran a while ago, any others I can try updating thru ILO?

Tnx

-Will

Re: System Power Failure Detected

SanjeevGoyal — Mon, 03 Jan 2022 01:12:54 GMT

Hello,

riser#1.needs to be replace for fix this issue.

If you feel this was helpful please click the KUDOS! thumb below and accept the solution.

Regards,

Re: System Power Failure Detected

smartkid808 — Mon, 03 Jan 2022 17:36:19 GMT

Hi Sanjee,

I have already tried 2 different risers and tried with none installed.

I can try a third tonight. Does a riser have to be installed for it to boot?

Re: System Power Failure Detected

smartkid808 — Wed, 05 Jan 2022 17:05:13 GMT

Hi Sanjee,

Tried another riser, and again with no riser. and its still not booting

Re: System Power Failure Detected

SanjeevGoyal — Wed, 05 Jan 2022 22:33:59 GMT

Hello,

I would suggest, you have to log a proper case with HPE, and share the appropriate logs for further analysis.
If you feel this was helpful please click the KUDOS! thumb below and accept the solution.
Regards,

Re: System Power Failure Detected

smartkid808 — Wed, 05 Jan 2022 22:36:40 GMT

I don't have an active warranty on them, as they are home lab servers. Would I still be able to get any support on them?

Re: System Power Failure Detected

smartkid808 — Sun, 23 Jan 2022 06:38:39 GMT

@SanjeevGoyal

I don't have an active warranty on them, as they are home lab servers. Would I still be able to get any support on them?

I still haven't figured out the issue. I got a used one, and got it up fine, but I still have 3 down ones I want to try get back up at least 2 of them