topic Re: checking server status and health in Servers - General

checking server status and health

Chanklish — Tue, 10 May 2022 16:11:34 GMT

i have a red amber alert on my front panel leds so i wanted to check my server health without going to ILO or the bios

tried to install system homepage but i received an error that it is not compatible with gen10

what to do ?

Re: checking server status and health

Suman_1978 — Tue, 10 May 2022 07:13:21 GMT

Hi,

SMH is not compatible with newer servers.

May be these documents will help you troubleshoot further.
HPE ProLiant Gen10 Servers - Troubleshooting Documents List
Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus Servers

Thank You!
I work with HPE but opinions expressed here are mine.
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Re: checking server status and health

Chanklish — Tue, 10 May 2022 08:11:12 GMT

checking through ilo i can see the smart storage energy pack status is failed .

it is a new server , what do you think

Re: checking server status and health

Suman_1978 — Tue, 10 May 2022 08:22:26 GMT

Hi,

If the battery pack is showing as failed, you can try the following:
Update the Storage confroller firmware to the newer version.
Reseat the battery/cable if you have physical access to the server.

If none of the above work, please log a support ticket with HPE Support,

Thank You!
I work with HPE but opinions expressed here are mine.
Recent Support Video Releases

Re: checking server status and health

TysonBerry — Mon, 20 Jun 2022 08:42:40 GMT

yes