topic Re: Query: HPE Drive Firmware Flashing in Servers - General

HPE Drive Firmware Flashing

Daveraver — Wed, 09 Nov 2022 05:26:23 GMT

Hi All,

I am trying to flash an HPE Enterprise Drive ST0000NM0033 from SN03 to SN06, any advice would be much appreciated as I have been pulling my hair out with this.

I cannot get any of the flash programs to work and need help please, i can get the drive to ID on both Seatools and also on HPE SSA Offline software.

regards Dave

Query: HPE Drive Firmware Flashing

support_s — Wed, 26 Oct 2022 13:19:10 GMT

System recommended content:

1. Advisory: ProLiant Servers: SATA Hard Drives - Re-Flashing the Firmware on Certain SATA Hard Drives May Not Succeed

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Re: Query: HPE Drive Firmware Flashing

Daveraver — Wed, 26 Oct 2022 13:46:25 GMT

Hi There

Many thanks for the reply but the drive I am trying to flash is not included in the list you have linked.

thanks Dave

Re: HPE Drive Firmware Flashing

pchops — Sat, 29 Oct 2022 08:19:04 GMT

I am trying to flash an HPE Enterprise Drive ST0000NM0033 from SN03 to SN06, any advice would be much appreciated as I have been pulling my hair out with this.

That drive model number does not look correct to me -- I would have expected the numbers following the "ST" (that represent the drive's capacity) to be something other than all zeroes, ie: ST1000NM0033, ST2000NM0033, ST4000NM0033, etc.

Also, what kind of system/controller are you using to update the firmware?

Re: Query: HPE Drive Firmware Flashing

support_s — Mon, 31 Oct 2022 00:45:18 GMT

Hello

Please let us know this drive install in which HPE product.

Because I did not find drive “ST0000NM0033” product information.

Re: HPE Drive Firmware Flashing

Daveraver — Mon, 31 Oct 2022 09:32:16 GMT

Hi there

you are correct it was a typo by myself it ia 1000 as it is a 1tb drive.

I am looking for a process to allow me to flash the drive to sn06 but I am unsure what equpiment I should use. I have many HPE servers shelfs here up to Gen 9

sorry I have just started this job and taken over from someone without any hand over whatso ever . So any help is greatly appreciated

Regards

dave

Re: Query: HPE Drive Firmware Flashing

Daveraver — Mon, 31 Oct 2022 09:33:45 GMT

My mistake and typo error

ST1000NM0033, im looking for the process on flashing this drive to SN06 from SN03 which woudl also detail what is the best ahrdware (server Shelf) etc.. and software to use

Best regards

Dave

Re: Query: HPE Drive Firmware Flashing

pchops — Tue, 01 Nov 2022 11:41:12 GMT

ST1000NM0033, im looking for the process on flashing this drive to SN06 from SN03 which woudl also detail what is the best ahrdware (server Shelf) etc.. and software to use

What type of server or storage system is the drive currently installed in? From what I can tell, the ST1000NM0033 with non-"HPxx" firmware is an MSA drive. What is the spares part number listed on the drive?

Re: Query: HPE Drive Firmware Flashing

support_s — Fri, 04 Nov 2022 08:34:16 GMT

Hello,

Please share the product information or in which HPE product this hard disks installed?

Re: Query: HPE Drive Firmware Flashing

Daveraver — Fri, 04 Nov 2022 08:44:57 GMT

Hi There,

I have been using various servers to try and get this firmware flashed and still cannot get my head around something that should be simple.

Atm i have DL580 G5 and using an extension cable from Sas to Sata. I have also tried running it in my cabinet which is running a ML370 G5 and using the supplied Fibre Hot Plug Adaptor and still no joy.

If I can find a procedure to allow me to do this I can follow that and that woudl help a lot

Best regards david

Re: Query: HPE Drive Firmware Flashing

SanjeevGoyal — Mon, 07 Nov 2022 01:50:41 GMT

Hello,

I would suggest, you have to log a proper case with HPE, and share the appropriate logs for further analysis.

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Regards,

Re: Query: HPE Drive Firmware Flashing

Daveraver — Tue, 08 Nov 2022 13:10:41 GMT

Hi All

All I am looking for is a link to a Firmware upgrade procedure, which I cannto seem to find anywhere. Ive I have the procedure I can attempt to flash the firmware for this drive

[Moderator edit: Confidential info erased.]

Regards David

Re: Query: HPE Drive Firmware Flashing

SanjeevGoyal — Thu, 10 Nov 2022 01:28:34 GMT

Hello David,

This hard disk is supported by MSA P2000 G3. Please follow the installation instructions as well as you can upgrade from the SMU.

HPE P2000 G3 1TB and 2TB 6G SATA 7.2K rpm LFF Drive Models (ST1000NM0033 and ST2000NM0033) Hard Drive Firmware

https://support.hpe.com/connect/s/softwaredetails?softwareId=MTX_b8945c9e91364b51b2c47fa160&language=en_US&tab=revisionHistory