Smart Array HP P411 error

yannj — Fri, 04 Nov 2022 12:08:23 GMT

Hello everybody,

I've got a strange error in my Smart Array HP P411 :

logicaldrive 1 (18.2 TB, RAID 5, One or more physical drives in array <0ID> on the cache module has been moved, are missing, or have failed. To correct this problem, restore the configuration to its original state or delete the array and save your configuration. )

I've got 2 MSA60 behind. The arrays are organised as follow :

root@Leo:/export/home/yann# /opt/hp/sbin/hpssacli ctrl all show config

Smart Array P411 in Slot 9 (sn: PACCTID1435003D)

array A (SAS, Unused Space: 0 MB)

physicaldrive 1E:1:1 (port 1E:box 1:bay 1, SAS, 2 TB, OK)
physicaldrive 1E:1:2 (port 1E:box 1:bay 2, SAS, 2 TB, OK)
physicaldrive 1E:1:3 (port 1E:box 1:bay 3, SAS, 2 TB, OK)
physicaldrive 1E:1:4 (port 1E:box 1:bay 4, SAS, 2 TB, OK)
physicaldrive 1E:1:5 (port 1E:box 1:bay 5, SAS, 2 TB, OK)
physicaldrive 1E:1:6 (port 1E:box 1:bay 6, SAS, 2 TB, OK)
physicaldrive 1E:1:7 (port 1E:box 1:bay 7, SAS, 0 MB, Failed)
physicaldrive 1E:1:8 (port 1E:box 1:bay 8, SAS, 2 TB, OK)
physicaldrive 1E:1:9 (port 1E:box 1:bay 9, SAS, 2 TB, OK)
physicaldrive 1E:1:10 (port 1E:box 1:bay 10, SAS, 2 TB, OK)
physicaldrive 1E:1:11 (port 1E:box 1:bay 11, SAS, 2 TB, OK)
physicaldrive 1E:1:12 (port 1E:box 1:bay 12, SAS, 2 TB, OK, spare)
physicaldrive 2E:1:12 (port 2E:box 1:bay 12, SAS, 2 TB, OK, spare)

array B (SAS, Unused Space: 0 MB)

logicaldrive 2 (18.2 TB, RAID 5, Not Available)

physicaldrive 2E:1:1 (port 2E:box 1:bay 1, SAS, 2 TB, OK)
physicaldrive 2E:1:2 (port 2E:box 1:bay 2, SAS, 2 TB, OK)
physicaldrive 2E:1:3 (port 2E:box 1:bay 3, SAS, 2 TB, OK)
physicaldrive 2E:1:4 (port 2E:box 1:bay 4, SAS, 2 TB, OK)
physicaldrive 2E:1:5 (port 2E:box 1:bay 5, SAS, 2 TB, OK)
physicaldrive 2E:1:6 (port 2E:box 1:bay 6, SAS, 2 TB, OK)
physicaldrive 2E:1:7 (port 2E:box 1:bay 7, SAS, 2 TB, OK)
physicaldrive 2E:1:8 (port 2E:box 1:bay 8, SAS, 2 TB, OK)
physicaldrive 2E:1:9 (port 2E:box 1:bay 9, SAS, 2 TB, OK)
physicaldrive 2E:1:10 (port 2E:box 1:bay 10, SAS, 2 TB, OK)
physicaldrive 2E:1:11 (port 2E:box 1:bay 11, SAS, 2 TB, OK)
physicaldrive 1E:1:12 (port 1E:box 1:bay 12, SAS, 2 TB, OK, spare)
physicaldrive 2E:1:12 (port 2E:box 1:bay 12, SAS, 2 TB, OK, spare)

Enclosure SEP (Vendor ID HP, Model MSA60) 247 (WWID: 50014380107E8C25, Port: 1E, Box: 1)

Expander 249 (WWID: 50014380107E8C00, Port: 1E, Box: 1)

SEP (Vendor ID PMCSIERA, Model SRC 8x6G) 250 (WWID: 5001438022B11BFF)

Have you seen this error ?

Is it recoverable ?

Thanks!

Best regards,

Yann

Re: Smart Array HP P411 error

Suman_1978 — Fri, 04 Nov 2022 11:44:26 GMT

Hi,

Is it recoverable? It should be.

Have you run the Array Diagnostics to check any further issues?

Thank You!
I work with HPE but opinions expressed here are mine.
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