topic Re: HPE G2 Basic 7.3kVA UPS failure in Servers - General

HPE G2 Basic 7.3kVA UPS failure

molatsa — Mon, 19 Dec 2022 07:03:06 GMT

Hello guys, I have a HPE G2 Basic 7.3kVA UPS which I installed 3 months back. Currently UPS boots for less than 5sec and shutdown automatically. It displays a warning "load not powered" before it shutdown.On my examination, batteries voltage measure is 70V. Any help please.

Query: HPE G2 Basic 7.3kVA UPS failure

support_s — Mon, 12 Dec 2022 12:52:00 GMT

System recommended content:

1. HPE G2 Series Basic Power Distribution Unit User Guide

2. HPE G2 Series Basic Power Distribution Unit User Guide

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Re: HPE G2 Basic 7.3kVA UPS failure

Suman_1978 — Wed, 14 Dec 2022 15:18:43 GMT

Hi,

Can you specify the exact model of your UPS?

Refer to the User Guide or Service Guide for further help.

Thank You!
I work with HPE but opinions expressed here are mine.
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Re: HPE G2 Basic 7.3kVA UPS failure

molatsa — Thu, 15 Dec 2022 08:02:56 GMT

Model : HPE R/T3000 G5 HV INTL UPS

S/N: ~~confidential info erased.~~

Re: HPE G2 Basic 7.3kVA UPS failure

Suman_1978 — Thu, 15 Dec 2022 08:48:31 GMT

Hi,

Please check the guide and check if any settings needs to be done, like Energy Saving, page#13.

Check here for more documents and Firmware for your UPS.

Thank You!
I work with HPE but opinions expressed here are mine.
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