topic Re: IDATE missing in iLO-Key ... in Servers - General

IDATE missing in iLO-Key ...

DidiSeven — Thu, 23 Mar 2023 00:40:03 GMT

Hello guys,

anybody know how IDATE can be set in iLO-Key ...

<LNAME>iLO Advanced</LNAME>

<KEY>XXXXX-XXXXX-XXXXX-XXXXX-XXXXX</KEY>

<SN>ILOxxxxxxxxxx </SN>

<SBSN>xxxxxxxxxx </SBSN>

</PROLIANTKEY>

This is one of our ProLiant system where this info is missing and where we could not find a way to add or configure this info.

Thanks for any insights.

DidiSeven

Re: IDATE missing in iLO-Key ...

DidiSeven — Mon, 13 Mar 2023 08:12:34 GMT

No one?

Re: IDATE missing in iLO-Key ...

Vinky_99 — Fri, 17 Mar 2023 04:11:39 GMT

Hey DidiSeven,

FYI, IDATE field in the iLO-Key represents the installation date of the iLO Advanced license. It is possible that this information was not recorded when the license was activated, or it may have been lost due to a system error. Unfortunately, it is not possible to set or modify the IDATE field in an iLO-Key. This information is tied to the license activation and cannot be changed after the fact.

However, you can try checking the system logs or contacting HPE support for assistance. They may be able to provide you the information or insights on what you looking far.

Re: IDATE missing in iLO-Key ...

DidiSeven — Fri, 17 Mar 2023 06:04:54 GMT

Hello Vinky_99,

ok, at least that's a hint. In this case, I will try to re-activate a trial license and afterwards the real license or re-configure iLO from scratch. No problem, as this is just a restore-server form some backup software.

Thanks for the insight.

I plan to post the results here.

Bye

Re: IDATE missing in iLO-Key ...

Sham82 — Mon, 20 Mar 2023 08:35:54 GMT

Hello,

we would request you to please contact below for further support for licensing issues as per your region:

Americas: licensing.ams@hpe.com

Europe, Middle East, and Africa: licensing.emea@hpe.com
Asia-Pacific and Japan: licensing.apj@hpe.com

Standard and Licensed Features on ProLiant Gen10, Gen9 and Gen8 Servers

https://www.hpe.com/psnow/doc/c04952001

Regards

HPE

Re: IDATE missing in iLO-Key ...

DidiSeven — Thu, 23 Mar 2023 08:18:45 GMT

I reconfigured iLO4 from scratch using the Windows utility followed by the browser based configuration.

The IDATE parameter was set correctly after entering the license key.

Thanks for the info.