topic Re: KVM IP Switch Help (AF601A - 408965-001) in Servers - General

KVM IP Switch Help

Mr__Happy — Fri, 25 Jun 2021 19:46:00 GMT

I recently got a 408965-001 kvm switch.
It has a nic and a serial port. I configured an ipaddress but I cannot connect to it and neither to the com-port.
What is the purpose of those ports?

Is there also a firmware update available for it?

Re: KVM IP Switch Help (AF601A - 408965-001)

Mr__Happy — Sat, 03 Jul 2021 14:12:43 GMT

As HP doesn´t seem to be able to help me out (at least they're not responding to PM's anymore), here's some additional information.
Some googling informed me it is a AF601A and here is some info I found on the bottom of the switch:

P/N: 408965-001
EID: 520432-004169-0000
ELC1-1507
MPN: 520-432-504 Rev: A
Replace with HP spares: 410530-001

Can anybody tell me where to find the most recent firmware update for this device?
And how to completely reset it? Through the console didn't seem to work (ip address was still not accessible - only pingable - and also no respone on rs232-port).

Re: KVM IP Switch Help (AF601A - 408965-001)

Mr__Happy — Sun, 04 Jul 2021 07:53:46 GMT

Found a newer version of the firmware and now am able to access the webinterface.

But what is the default login?
I've tried Admin/admin/administrator/root as username with a blank password and 'password' as password, but none of them work...

Re: KVM IP Switch Help (AF601A - 408965-001)

Mr__Happy — Sun, 04 Jul 2021 11:37:53 GMT

So I cannot login to the webinterface for some reason and when I connect to the serial port I receive text, but I cannot send keystrokes. So getting past 'HP IP-Console-Switch-2x1x16 Console Ready... Press any key to continue' is impossible.

Anyone who can help me out?

Re: KVM IP Switch Help (AF601A - 408965-001)

ksram — Mon, 05 Jul 2021 08:44:42 GMT

Hi,

Apologies for the delay.

Could you please confirm if you were able to login or else, we can share the Onetime Password if you can click Forgot password.

But I believe you are unable to type anything now.

I see resetting the switch by power-cycling is the only way to restore the connection.

It will get Reset while while Power Cycle.

I see you have mentioned its pingable, could you try take putty and check.

Type Help to get more command details.

Try to isolate and check if the Port is having any issues which could be one reason.

Also share screenshot / picture of the display.

Thank you

Re: KVM IP Switch Help (AF601A - 408965-001)

Mr__Happy — Mon, 05 Jul 2021 09:11:05 GMT

Hi,

I 've got access to the console by keyboard, mouse and screen.
How else could I have updated the switch to a newer software version?

However, when I try to login through the OBWI I do not get access. On the old sw-version (1.0) I could not even get access to the OBWI, but on version 1.4 I do get a screen. But,. unfortunately) the (default) login credentials do not work.

When I access the switch with a usb-2-rs232-converter I get output, but I cannot enter anything. The switch does not respond on any keys when it asks me to continue by hitting any key.

Looking forward to your response :).

Regards.

Re: KVM IP Switch Help (AF601A - 408965-001)

Mr__Happy — Fri, 09 Jul 2021 07:20:18 GMT

Come on HP, how hard can this be?

Re: KVM IP Switch Help (AF601A - 408965-001)

oyejota — Tue, 20 Sep 2022 22:44:45 GMT

Hi, can you help me with the One Time Password? I tried claling the support phone mentioned on the screen, but they say that they cant find this product on HP catalog.

Re: KVM IP Switch Help (AF601A - 408965-001)

Mr__Happy — Thu, 05 Jan 2023 13:56:06 GMT

Sorry for the delayed response, but I'm not able to help you with that.
I think only HP can give you an OTP...

I'm still waiting for them to get back to me on how to get access to the webinterface....

Re: KVM IP Switch Help (AF601A - 408965-001)

BrokeBeardedGuy — Sun, 02 Apr 2023 21:11:55 GMT

This is insane. Two Years! Two YEARS!! and still no response from HP. i took delivery of a new surplus rack and it has this same ipkvm installed in it. I myself am at the same crossroads you are. i can see it via web interface. but no luck with the usb/serial cable. do not know the default name and password to login. I realize this isnt the newest offering from HP but how can you not support your equpiment or even have old users guids with the information.

Re: KVM IP Switch Help (AF601A - 408965-001)

Mr__Happy — Mon, 03 Apr 2023 09:23:04 GMT

Some time ago I got hold of a usb-com-serial-cable and got access to the serial-interface.
There I was fortunate enough to be able to reset the password. Now I got complete access.
But it is a pretty sh*tty way of supporting your product....

Re: KVM IP Switch Help (AF601A - 408965-001)

BrokeBeardedGuy — Mon, 03 Apr 2023 15:19:39 GMT

i have console access, and local access the issue is web access. i have no way of logging in via ip, and the 9 options avaiable in console non of witch are for user configuration