topic Re: Help with drivers in Servers - General

Help with drivers

JRuben — Fri, 21 Apr 2023 01:36:56 GMT

Hello everyone,

I received an HP-Proliant server with Windows 2019 server standard, when viewing the device manager, I noticed that those drivers are missing. Is there any way to know what hardware they are? Or how I could look for the drivers on the HP site.

Here is the screenshot. Any help is welcome. Thank you very much.

Re: Help with drivers

TVVJ — Mon, 24 Apr 2023 12:29:30 GMT

Hello,

If the server is an HPE ProLiant ML30 Gen9 Server, then try installing the "HPE ProLiant Gen9 Chipset Identifier for Microsoft Windows Server 2016 and Microsoft Windows Server 2019", "iLO 4 Channel Interface Driver for Windows Server 2016 and Server 2019", and "iLO 4 Management Controller Driver Package for Windows Server 2016 and Server 2019", restarting the server after each installation and check if the issue is resolved.

If the server is an HPE ProLiant ML30 Gen10 Server or an HPE ProLiant ML30 Gen10 Plus Server, then try installing the "iLO 5 Channel Interface Driver for Microsoft Windows Server 2016 and 2019", and "iLO 5 Automatic Server Recovery Driver for Microsoft Windows Server 2016 and 2019", restarting the server after each installation.

Regards,

Re: Help with drivers

JRuben — Mon, 24 Apr 2023 15:03:36 GMT

Thank you TVVJ, I will do it.

Regards.

Re: Help with drivers

JRuben — Mon, 24 Apr 2023 15:24:23 GMT

Hi TVVJ,

I have a Proliant ML30 Gen10, I did what you told me about installing the ILO upgrade, I rebooted in both cases.
But the missing drivers keep showing up.