topic HPE LCD 8500 Password Recovery in Servers - General

HPE LCD 8500 Password Recovery

fgfuentes — Fri, 21 Jul 2023 03:57:33 GMT

Hello, I need help resoting the passwrod of my LCD.

Key: F8BB1FBBFB8138C0

EID: 520922-00D76B-0000

Re: HPE LCD 8500 Password Recovery

Ihaqueit — Thu, 20 Jul 2023 19:01:03 GMT

1.- Remove power from the KVM switch
2.- Separate the KVM switch from the 8500 LCD Monitor
3.- Wait 24 hours
4.- Use only the part of the KVM switch, connecting another monitor VGA connection and connect it to the second VGA output on the right
5.- Connect a mouse and keyboard
6.- Connect the power to the KVM switch
7.- The OSD video will be observed on the monitor without asking for a password
8.- You can configure a new password or leave it without a password
9.- Turn off everything
10.- Reconnect the KVM Switch with the LCD8500 HP monitor

Solved: Re: HP KVM LCD 8500 PASSWORD RECOVERY - Hewlett Packard Enterprise Community (hpe.com)

Re: HPE LCD 8500 Password Recovery

Sunitha_Mod — Mon, 31 Jul 2023 11:35:47 GMT

Hello @fgfuentes,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Re: HPE LCD 8500 Password Recovery

fgfuentes — Tue, 15 Aug 2023 20:08:26 GMT

We tried the procedure many times and still doesn't work.

Every time we reconnect the screen it ask for the password.

Is there an alternative method?

Re: HPE LCD 8500 Password Recovery

Vinky_99 — Wed, 16 Aug 2023 11:12:47 GMT

@fgfuentes

Good day!

If you can't recall the password, I suggest getting in touch with HPE Support. Their team should be able to assist you by providing the necessary guidance to recover access to your device.