topic Re: HPE SPP Update Gen10 - Server Restart in Servers - General

HPE SPP Update Gen10 - Server Restart

chrisarceo — Wed, 06 Sep 2023 07:47:54 GMT

I performed an HPE SPP update on a Gen10 server. We use RMM and have scheduled reboots for these servers. Will the scheduled reboot apply the update, or should I manually click the 'Reboot' button to ensure the updates are applied?

Re: HPE SPP Update Gen10 - Server Restart

Supreeth_B — Wed, 06 Sep 2023 07:31:09 GMT

Hi @chrisarceo ,

Yes, If the SPP update is completed successfully and at the windows requesting the reboot, then even the scheduled reboot will apply the update.

Hope this information has helped you, Please click on the "Thumbs Up/Kudo" icon as a token of appreciation. Also, if this post has helped to solve your issue, consider marking this as an "Accepted Solution".

Regards,
Supreeth.

Re: HPE SPP Update Gen10 - Server Restart

chrisarceo — Wed, 06 Sep 2023 11:38:13 GMT

@Supreeth_B Hello Supreeth,

Thank you for the quick response.

If that's so, then why is the 'Abort' and 'Start over' button available as an option?

It seems (from what I'm thinking) that the 'Reboot' button will do some more tasks to send to the iLO and the server itself to apply the updates.

I really appreciate it if you could enlighten me and provide an article for that.

Query: HPE SPP Update Gen10 - Server Restart

support_s — Wed, 06 Sep 2023 08:10:20 GMT

System recommended content:

1. HPE Servers - New and Emerging Issues and Solutions

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Re: Query: HPE SPP Update Gen10 - Server Restart

chrisarceo — Wed, 06 Sep 2023 08:17:21 GMT

Hi Support,

Appreciate your response.

Could you please specify the document or title related to my concern that I need to read?

Re: HPE SPP Update Gen10 - Server Restart

Supreeth_B — Wed, 06 Sep 2023 15:30:49 GMT

Hi @chrisarceo ,

The "Start Over" and "Abort" buttons will help at the time of incomplete or failed update.
The 'Reboot" button will help at all times such as failure, incomplete or successful update. It does only the reboot, nothing else in all the conditions.

i suppose you may find these videos helpful
https://support.hpe.com/hpesc/public/videoDisplay?videoId=vtc00000206en_us
https://support.hpe.com/hpesc/public/videoDisplay?videoId=vtc00000192en_us
https://support.hpe.com/hpesc/public/videoDisplay?videoId=vtc00020000en_us
https://support.hpe.com/hpesc/public/videoDisplay?videoId=vtc00020150en_us

Regards,
Supreeth.

Re: HPE SPP Update Gen10 - Server Restart

chrisarceo — Sun, 10 Sep 2023 23:48:42 GMT

Hi Supreeth,

Thanks for this clarification.

I have confirmed that the updates were applied successfully after the scheduled restart, without hitting the restart button. I am now happy to proceed with the plan.

Thanks again. Really appreciate your help.

Re: HPE SPP Update Gen10 - Server Restart

Sunitha_Mod — Mon, 11 Sep 2023 04:51:46 GMT

Hello @chrisarceo,

Excellent!

We are extremely glad to know the problem has been resolved and we appreciate you for keeping us updated.