topic Re: Query: HPE 16 Port Serial Switch - Q1P52A in Servers - General

HPE 16 Port Serial Switch - Q1P52A

Annunaki — Thu, 07 Dec 2023 04:51:22 GMT

Hi,

We recently installed HPE 16 Port Serial Switch - Q1P52A.

However now couldn't access the admin page.

Tried to reset password via below steps still not able to access.

Connect directly to the Serial Console Server’s CONSOLE port.
Turn the Serial Console Server off, then on again.
Press the Spacebar to access the uboot prompt.
Type hw_boot single and press Enter.
The Serial Console Server will boot into single-user mode. Type passwd and press Enter.
Enter the new password and confirm.
Type reboot and let the Serial Console Server boot normally.

Please do advise.

support_s — Thu, 30 Nov 2023 04:56:10 GMT

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Annunaki — Mon, 04 Dec 2023 00:15:56 GMT

nothing works

Suman_1978 — Mon, 04 Dec 2023 05:53:05 GMT

Hi,

I understand you are looking for "Recovering a Serial Console Server Password" on page# 73 and its not working. In such cases, please contact HPE Support for help.

Should you require further assistance, please contact HPE Support to log a ticket @ hpe.com/contact

Thank You!
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