topic Problème d'alimentation et demarrage du Serveur HPE Proliant DL380G9 in Servers - General

Problème d'alimentation et demarrage du Serveur HPE Proliant DL380G9

marshall1133 — Mon, 08 Jan 2024 00:29:11 GMT

Bonjourn à tous,

J'ai un problème urgent avec mon serveur HPE PROLIANT DL380G9.

La lampe temoin du serveur s'allume en vert mais le bouton de démarrage ne lance pas le demarrage du serveur.

Est-ce un probleme d'alimentation ou commùent faire ?

Merci.

Google Translated:

Hello everyone,

I have an urgent problem with my HPE PROLIANT DL380G9 server.

The server indicator light turns green but the start button does not start the server.

Is it a power problem or what to do?

THANKS.

Re: Problème d'alimentation et demarrage du Serveur HPE Proliant DL380G9

Suman_1978 — Fri, 30 Aug 2024 12:31:49 GMT

Hi,

Please refer to the troubleshooting guides for further help.
Mean while, please remove any PCI cards and / or external devices which are not required for POST or boot.

https://support.hpe.com/connect/s/product?language=en_US&cep=on&kmpmoid=7271241&tab=manuals
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c05266907
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c04436966
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c04436999

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

[Moderator edit: Updated the link]

Re: Problème d'alimentation et demarrage du Serveur HPE Proliant DL380G9

Bunsol — Wed, 03 Jan 2024 03:43:30 GMT

It may be an issue with the power button. Check if you are able to power on the server from ILO. If yes than it probably is the power button assembly issue. If not then there could be an underlying issue for which AHS logs needs to be checked. For this please log a support ticket.