topic New DL380 Gen 11 not detecting all network cards in Servers - General

New DL380 Gen 11 not detecting all network cards

taiello — Thu, 20 Jun 2024 04:19:01 GMT

I have 2 DL380s. Each has 2 onboard 25Gb fiber ports and 2 fiber cards installed. 1 server sees all 6 ports (onboard and expansion), 1 server only sees 2 ports on 1 card. It does not see the on board or the ports from the other card.

ANY ideas?

Re: New DL380 Gen 11 not detecting all network cards

Steven Clementi — Mon, 16 Sep 2024 09:34:43 GMT

Are the 2 servers the same specs? Same number of CPU's?

Have you tried reseating the components?

Have you looked at the ilo logs to see if there are issues with the hardware? Check the integrated management logs and the ilo logs from the ilo web interface,

Query: New DL380 Gen 11 not detecting all network cards

support_s — Mon, 24 Jun 2024 14:37:36 GMT

Hello,

Let us know if you were able to resolve the issue.

If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.