topic Query: HPE MR408i-o Gen 11 expand array error in Servers - General

HPE MR408i-o Gen 11 expand array error

Kodsl — Fri, 16 Aug 2024 13:13:02 GMT

hello, I have a 3-disks Raid 5 array, when I try to expand the array by the 4th disk, it crashes with the error "FATAL firmware error: Line 188 in fw/raid/utils.c

controller restart every 5sec.

firmware on MR408i-o - 52.26.3-5487

4th disk is sam as other and only one logical drive

solution?

Re: HPE MR408i-o Gen 11 expand array error

shiva_jr — Thu, 15 Aug 2024 15:05:20 GMT

Hi @Kodsl ,

This post may help you.
Regards,
Shiva_JR

Re: HPE MR408i-o Gen 11 expand array error

Kodsl — Mon, 16 Sep 2024 09:10:13 GMT

hi, I know how to expand the array, but it always ends up with a firmware error
this is MR not SR controller

Re: HPE MR408i-o Gen 11 expand array error

Sebasbin — Mon, 16 Sep 2024 09:10:10 GMT

Hi,

Any drive that you want to add must meet the following criteria:

=>It must be an unassigned drive.

=>It must be of the same type as existing drives in the array example, NVMe SSD, SAS HDD, SAS SSD, SATA HDD, or SATA SSD.

=>It must have a capacity no less than the capacity of the smallest drive in the array.

=>This operation uses the Modify Array option in the HPE MR Storage Administrator user interface. This feature is supported when there is a single logical drive configured in the array.

Refer:-https://support.hpe.com/hpesc/public/docDisplay?docId=sd00002176en_us&docLocale=en_US&page=GUID-29FA0C8A-C2E5-4F5A-988F-2B77772F912A.html

If the above criteria are met, I would suggest reflashing the latest controller firmware and updating the controller driver to the latest version.

If the issue persists, please open a support case with HPE for further investigation including log analysis

Query: HPE MR408i-o Gen 11 expand array error

support_s — Tue, 20 Aug 2024 07:56:45 GMT

Hello,

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