topic Re: HPE PDU G2 won't connect via serial port in Servers - General

HPE PDU G2 won't connect via serial port

fjacunha — Fri, 29 Nov 2024 16:50:59 GMT

Hello guys,

I'm trying to establish a serial connection with the HPE PDU G2, but the screen shows several lines instead of data. I've already tried several different serial cables. Any tips?

Re: HPE PDU G2 won't connect via serial port

fjacunha — Mon, 25 Nov 2024 17:29:58 GMT

Query: HPE PDU G2 won't connect via serial port

support_s — Mon, 25 Nov 2024 17:48:30 GMT

System recommended content:

1. HPE G2 Series Metered, Switched, and Metered & Switched Power Distribution Unit User Guide

2. HPE Serial Console Server Installation and User Guide

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Thank you for being a HPE valuable community member.

Re: Query: HPE PDU G2 won't connect via serial port

fjacunha — Mon, 25 Nov 2024 17:58:21 GMT

I followed all the steps in the provided documentation, but unfortunately, I still can't access it via the serial console. Is there any way to clear the settings made on the PDU, like a hardware reset?

Re: Query: HPE PDU G2 won't connect via serial port

fjacunha — Mon, 25 Nov 2024 23:33:58 GMT

This was the log I captured when trying to establish the connection with PuTTY.

Re: Query: HPE PDU G2 won't connect via serial port

TVVJ — Wed, 27 Nov 2024 10:43:44 GMT

Hello,

Please verify if the information contained on page 53, section "Setting up serial communication" of the "HPE G2 Series Metered, Switched, and Metered & Switched Power Distribution Unit User Guide".

Regards,

Query: HPE PDU G2 won't connect via serial port

support_s — Tue, 03 Dec 2024 07:48:09 GMT

Hello,

Let us know if you were able to resolve the issue.

If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

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