topic IP Console Switch 3x1x16 - mouse doesn't catch up.. in Servers - General

IP Console Switch 3x1x16 - mouse doesn't catch up..

Per Oddvar Skåre — Tue, 14 Dec 2004 12:26:56 GMT

I have trouble with my two HP IP/KVM switches.
The mouse on the w2k/w2k3 servers won't follow the mouse that is in the KVM switch.
But, we have a EWA SAN management appliance(w2k), and on that console everything works fine, the "OS mouse" it's catching up with the KVM cursor, but on all the others it doesn't, so you have to watch the OS mouse AND the kvm mouse, and the both move in different speed.....
I don't understand this. Every other server is of the same type as the SAN applience. A HP DL380. (We have about 25 DL380, G2's and G3's).
Somebody else having this problem??

Re: IP Console Switch 3x1x16 - mouse doesn't catch up..

Steven Clementi — Tue, 14 Dec 2004 13:30:10 GMT

First thing I would check is that your PS/2->rj45 adaptors are all up to the latest firmware.

Though I have never seen that before, at least not with an IP/KVM, it does sound weird... but the same troubleshooting techniqies apply. Eliminate the possibilities and your left with only a handful of avenues to pursue.

Steven

Re: IP Console Switch 3x1x16 - mouse doesn't catch up..

Per Oddvar Skåre — Fri, 17 Dec 2004 03:13:07 GMT

Thanks for your tip! But I've looked around for software/firmware for these adapters, but I can't find it. Does anyone know where to look?

Thanks

Re: IP Console Switch 3x1x16 - mouse doesn't catch up..

Steven Clementi — Fri, 17 Dec 2004 09:52:29 GMT

Take a look here...

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-002&h_lang=en&h_cc=us&h_product=264769&h_client=S-A-R163-1&h_page=hpcom&submit.y=8&submit.x=8〈=en&cc=us

The firmware contains images for both the switch and the PS/2-USB adaptors.

Steven

Re: IP Console Switch 3x1x16 - mouse doesn't catch up..

Per Oddvar Skåre — Fri, 17 Dec 2004 11:01:06 GMT

Thanks...
I tried to upgrade, but no help!!

But at last I found the problem...

Mouse accellerator is default enabled on w2k and w2k3 servers..... When I disabled this, everything FINALLY works well...