https://community.hpe.com/t5/servers-general/hp-kvm-switch-model-j1474a/m-p/3696544#M3405 The Administrator has left our org and we need to reset the console password. I know the factory default is OSCAR, but don't know how to reset. I have try holding down the reset button and powering on the unit but it didn't work. Any ideas???? <BR /><BR />How can connect the serial and reset the KVM back to factory specs, includng password?? Thu, 22 Dec 2005 03:23:38 GMT Isp 2005-12-22T03:23:38Z https://community.hpe.com/t5/servers-general/hp-kvm-switch-model-j1474a/m-p/3696544#M3405 The Administrator has left our org and we need to reset the console password. I know the factory default is OSCAR, but don't know how to reset. I have try holding down the reset button and powering on the unit but it didn't work. Any ideas???? <BR /><BR />How can connect the serial and reset the KVM back to factory specs, includng password?? Thu, 22 Dec 2005 03:23:38 GMT https://community.hpe.com/t5/servers-general/hp-kvm-switch-model-j1474a/m-p/3696544#M3405 Isp 2005-12-22T03:23:38Z https://community.hpe.com/t5/servers-general/hp-kvm-switch-model-j1474a/m-p/3696545#M3406 Hi ISP,<BR /><BR />I'm afraid you are going to have to call HP Support for this. It involves generating a 16-digit device number from the console login screen and then someone from HP has to generate a temporary pass code. Evidently, HP did not want unauthorized people to just learn how to do it and then reset it on their own.<BR /><BR />Sorry I couldn't be more help,<BR /><BR />Sean T. Craig Sr. C.E.T., M.C.P.<BR /><BR /> Wed, 28 Dec 2005 17:34:21 GMT https://community.hpe.com/t5/servers-general/hp-kvm-switch-model-j1474a/m-p/3696545#M3406 Sean T. Craig 2005-12-28T17:34:21Z