topic Re: Windows XP NC6000 internal Wireless Network card problem in Networking

Windows XP NC6000 internal Wireless Network card problem

Brian Crabtree — Fri, 05 Mar 2004 12:12:34 GMT

Ok, this is really strange, so I am mainly looking for ideas why or ways to debug.

I have a wireless network at home using a Linksys BEFW11S4 router set with WEP. I have an Omnibook 900 with Linksys wireless network card without a problem.

I just got an NC6000 with an internal wireless network card. I can configure the card to point to my router, and it will find it, and get an IP address off the DHCP server. However, it will not connect to anything, and I cannot ping anything outside of loopback, and will only occasionally return a packet when pinging the gateway. This is true even if WEP is turned off on the router and the laptop. I can put the Linksys PCMCIA card into the NC6000, and configure it with WinXP and the full Key without a problem as well.

Now, where it gets odd is, I can connect to another linksys router, and be able to get data. I don't think it is my router (Omnibook works), or the NC6000 (works with the other, as well as with a wired connection).

Any thoughts?

Thanks,

Brian

Re: Windows XP NC6000 internal Wireless Network card problem

Ganesh Babu — Fri, 05 Mar 2004 12:20:55 GMT

looks like the internal wirless card is the problem..

Ganesh

Re: Windows XP NC6000 internal Wireless Network card problem

Ganesh Babu — Fri, 05 Mar 2004 12:23:54 GMT

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&taskId=110&prodSeriesId=367367&prodTypeId=321957&objectID=PSD_CN0310W

check this out..

Ganesh

Re: Windows XP NC6000 internal Wireless Network card problem

Brian Crabtree — Fri, 05 Mar 2004 12:25:03 GMT

I'm kinda thinking it is a bad WEP on the wireless card as well. That might account for it as well. I can't find much on this card to know what known problems there are.

Brian

Re: Windows XP NC6000 internal Wireless Network card problem

Brian Crabtree — Fri, 05 Mar 2004 12:39:29 GMT

Did both, but no help for it. Thanks for the idea though.

Brian

Re: Windows XP NC6000 internal Wireless Network card problem

Jon Finley — Fri, 05 Mar 2004 12:52:19 GMT

With your system, you have a choice of: "integrated 802.11 a/b/g wireless LAN or IntelÂ® Pro Wireless 2100 Network Connection 802.11b. Optional support for Bluetoothâ ¢"

So... What sort of card is it? 802.11a, b, g?
What's your router?
Note that: a and b won't talk, g will talk with b but not a.

There are some driver updates regarding wireless at HP:
http://h18007.www1.hp.com/support/files/hpcpqnk/us/locate/63_5837.html

Also, on MS's update site, under the optional updates, is a driver update for wireless (KB826942) "Wi-Fi Protected Access (WPA) support is now available for Microsoft Windows XP".

Re: Windows XP NC6000 internal Wireless Network card problem

Brian Crabtree — Fri, 05 Mar 2004 13:28:10 GMT

The card identifes itself as a b/g card. Bluetooth is not enabled as far as I know. The drivers were updated today, but did not have any effect.

WPA is something different (newer option). I haven't used it, but might see if the router can take it (don't think that it can).

Thanks,

Brian

Re: Windows XP NC6000 internal Wireless Network card problem

Jon Finley — Fri, 05 Mar 2004 19:43:14 GMT

Just a thought... Your access point (BEFW11S4) is 802.11b Can you set the card to "b" only, rather than b/g (thinking it might be set for auto-negotiate and getting confused).

Jon

Re: Windows XP NC6000 internal Wireless Network card problem

Jon Finley — Fri, 05 Mar 2004 19:50:02 GMT

I'm making the assumption that you have already set the card to the same output settings as your access point, and entered the SSID and password?

Are you using encryption (WEP)?

Re: Windows XP NC6000 internal Wireless Network card problem

Brian Crabtree — Fri, 05 Mar 2004 22:43:04 GMT

Jon,

I have turned off the 5.4ghz line in the configuration tool. The laptop can connect to another linksys router without WEP, so I'm thinking the problem is there.

Thanks,

Brian

Re: Windows XP NC6000 internal Wireless Network card problem

Philip Doragh — Sat, 06 Mar 2004 07:42:52 GMT

When testing with some older 11b radios, we found out that they could not handle the information being sent to them by 11g radios. For instance 11g radios will send out phy speeds up to 54 mbs which was larger than the limit of only 8 phy speeds expected by the 11b radio. You might try disabling the g functionality on the 2.4 band and see if that helps.